The stunning views. The size of the villa. The hotel's resident goats! The exceptional personalized service blew me away. There was one day when my guest relations officer noticed my car wasn't in the hotel carpark after dark. she recalled that I had mentioned that morning that I might visit one of the other resorts just to have a look around. But, because it poured that day, I changed my plans. My guest relations officer tried to track me down at the other resort, worried that something might have happened to me. I was deeply touched by the level of care!

As like most resorts located in stunning locations, guests might feel the resort is not really within walking distance to amenities. I would recommend what I did, I picked up a rental car from the airport and had the use of the car for my entire stay. Drive Car Rental is an excellent Thai company to rent from. The rate was reasonable and the car was new and clean.

One of the most stunning properties we have ever stayed in. Location is breathtaking. The staff are the most humble kindest people we have ever come across at a resort. Above and beyond a 5*. The staff go above and beyond and out of their way to make sure you have everything you need. The staff make this resort one of the best in the world. Special mention to our Gem Maya, who was there on hand to make sure we had everything we ever needed. To Deaar the restaurant manager on the hill , the kindest friendliest person I’ve ever met, all of his team are just amazing, special shout out to Film, Tak, Carton… we could literally mention everyone . We stayed for 2 weeks . It was paradise within paradise. Out of this world next level hospitality at its finest! We miss everyone and the resort already.

Aeroplanes flying over all day. Only downside to the property is it is quite close to the airport and the flight path in and out .

We had a wonderful stay at the hotel. The atmosphere was relaxing and the overall experience comfortable. The staff were incredibly friendly and attentive, making us feel welcomed throughout our visit. Dan, who went above and beyond in helping us with activity planning and recommendations. His assistance made our trip all the more memorable. We also had an authentic farm-to-table experience. We even picked fresh eggs in the morning for our breakfast, which was such a unique and fun touch. The panoramic view of the pool was absolutely stunning; a true highlight of our stay.

What a lovely stay we had! The staff was incredibly friendly and attentive to every need, making our experience even more enjoyable. The views were absolutely stunning, and the resort offered plenty of spots to relax and unwind. Booking spa treatments, making reservations, and accessing facilities was effortless through the app. Breakfast: A fantastic selection of healthy options! The chef was flexible and happy to customize dishes to our preferences, with plenty of gluten- and dairy-free choices available. We truly appreciate the Six Senses philosophy and will definitely be exploring more of their hotels in the future!

Prepare to encounter quite a few mosquitoes, which is expected given that the resort is surrounded by nature. The gym facilities are somewhat run-down and could benefit from an upgrade.

Easily our best vacation experience ever. The room was expensive but it has very high value compared to American resorts. The staff were very friendly and attentive. The whole experience in the resort was very customer centric. All the villas offered fantastic privacy and a great way to recharge. Particularly loved the private pool. Free breakfast every day was so awesome. Tons of fresh fruits and tropical drinks. This place really made us fall in love with Ko Samui and Thailand. They also offered some experiences and excursions. We did the Thai cooking class in the resort which was delicions. We also went to zipline and elephant sanctuary from the resorts. Very convenient to have them pick you up.

Great property in the nature, we had the pool villa with fantastic view on the ocean (can‘t be better), great and extremly helpful staff (Maya and Sara from reception, Da from breakfast area and many others), the main pool is amazing, the spa offers all you need, great breakfast, hotel manager and chef are visible and talk to guests

The „Dining on the Rock“ is a great experience - specially the food and the atmosphere - handling of customer feedback needs to be improved

We stayed in the pool villa which was lovely, the staff were truly kind and helpful.

A few downsides here, one, is that it’s right on the flight path, planes are constantly flying right in front of you, it’s hard to marry this up with the calibre of hotel and the price. Secondly the prices in the hotel are extortionate compared to the other 5* in the area. Finally the spa way always booked up which was disappointing, the may need to consider longer operating hours to meet demand.

The location is very good. The staff is super polite and helpful. The real gem is the pool. Omn the Rock restaurant is one of the best in Samui in terms of location and service. Our butler Maya made our stay great.

The food in the main restaurant should be better. Asian food for dinner does not match the price level of the hotel. In any place, you get better Thai food. The food on the Rock is also not up to the level of the restaurant and does not match the ambience, the choice is very limited and the food is not the best. We also were unlucky with the weather. You cant swim in the sea in January. see is very dirty and the waves are big. We did not manage to swim even once in 4 days.

The staff is very friendly. Our room met all expectations - private, quiet, great size, very good bathroom. the beach was excellent and all guests get complimentary ice water on the beach and at the pool. The food in the main restaurant is superb!

A bit disappointed in the tasting menu (the only option) at the restaurant On the Rocks. The appetisers are only one mouthful, the main course (steak) was precisely cooked, but 5 bites only. The whole dinner felt like an expensive starter. The spa treatment was not as described in detail. The singing bowl twice 5 minutes, not twice 15. A big difference.

This was part of our honeymoon trip. First of all- the staff! They were absolutely amazing, Big love to our GEM Deen! The villa, the views, the pool, the food, the spa and massage- perfection and top notch! I was tearing up when we had to leave. Thank you for everything.

They made a mistake with our massage reservations but found us a different time and apologized. Also, if you want to be in the center of attention- it might be not the best choice for you. Keep in mind you will be needing taxis and there are a bit pricey from the hotel.