The front desk clerk (Mit) was incrediable. I am disabled and had a hard time walking in. Mit immediately came around to offer help. He took my id and got my phone number so I didn't have to stand. Then he carried my bag to and into my room. I was incredibly grateful. Please pass this on to his manager.

The beds are too high!!!!

The beds were very comfortable, the shower was powerful and each to adjust temperature-wise and the breakfast was nice.

Toilet was a bit too low for us oldies (73 and 71) and sausage gravy would have been nice to add to the breakfast bar that iincluded biscuits, scrambled eggs, sausage and hash browns.

All of the staff were friendly, polite and personable. The Facility was very clean and well kept. I was surprised at how good the hallway smelled on the way to my room. Comfortable bed. Really enjoyed my much needed peaceful stay at Best Western Gastonia.

That the pool was closed and that I only had one night to enjoy my relaxation.😞

The person at the front desk named Dave was excellent and very accommodating! He made the stay all the better with his kindness.

When Dave called a woman in house keeping to verify if room 219 was cleaned and ready she began yelling at Dave over the radio with us at the front counter which we could hear very clearly which was unprofessional on her part. Dave kept his composure and remained pleasant through out the time he interacted with housekeeping.

Traveling after working 12 hours driving another 5.5hours, the facility was able to accommodate an early check in for my sister. The staff was great and when the room was ready the staff let her know.

The room was on the side of the highway and it was a bit noisy. However was still a great stay.

Location is great and it's surrounded by good restaurants, but I had to clean the shower before could use it. The rest of the area seemed clean enough though. The staff is very friendly and to me that's the main thing.

My room could stand a deep cleaning and there are some minor repairs that need attention.

Great at check in and staff was very friendly.

People setting out by the ac unit smoking pot and it blowing in the room. But you can't control everything.

Awesome staff. Anytime we needed anything we received it right away. Everything in the room worked well. Room was clean. Breakfast was good. The kids loved the waffle maker and muffins.

There was nothing that we did not like.

Location and value. Coffee was unusually good too.

Scrambled eggs were not the best, but really better than other such efforts experienced in other comparable locations.

The breakfast was OK and the location was all right. I was used to a full breakfast with grits and eggs, but it was OK to have grits and sausage and orange juice. I enjoyed just being comfortable.

The TV service was not what I was used to. I found how to use it when it was time for me to go home.