The room was very cozy. The full breakfast was very good, although a bit pricy at 25 euros each. They also had a "business" breakfast for 5 euros each which, since we don't eat large breakfast's, was perfect. They had drip coffee which was a big bonus. The restaurant was well appointed and well attended. We only ate a snack there because we wanted to go into the community to eat. Loved the sauna facilities, one of the best we have experienced.

The hotel is well located for both visiting Trier and other towns and locations nearby. You really need to drive to Trier but it's only about a 15 minute drive.

The staff was very friendly, the building is unique and has character. It's not just another modern hotel. We loved the beautiful garden. The pool is small and cute, and there is a small gym. There is also sauna/spa facilities, but we didn't use any if these because it was hot during our stay (the pool is heated). I think it might be nicer to stay when it's cold. The room was spotless and the bed comfortable. There is a bathrobe and sleepers. The towels are soft. We were very happy we were able to check in a bit earlier. The parking was a big plus for us.

It's an old building and as such, missing some comforts. -No airconditioning! We stayed during a heatwave and the rooms were very hot (though that specific day was 28 degrees). We requested and received a ventilator (I don't think we would have been able to stay there without it). But a ventilator is not enough. We knew up front there is no airconditioning- but it is really needed there. - The bathroom is very small and basic - The lift is really small and a bit claustrophobic - I'm guessing that because it was hot, and we were not able to use any of the spa facilities, we found it quite expensive for the room we got. - the location is far from the old city (not a problem for us as we came by car)

The rooms were beautiful, full of rustic charm and very comfortable. We each had a little balcony which was just wonderful. The breakfast buffet in the morning was delicious, with all kind of different breads, meats, cheeses, jams/jellies, honey, eggs, scrambled or cooked, I can't think of all the things we had there. The personal was exceptionally friendly and helpful. It was a wonderful place, we had the best possible time there.

Fantastic breakfast and the Christmas menu was made with fresh products and portions were plenty. Very helpful staff at all stations in the hotel. Very comfortable beds and room (we choose a large room). The opportunity to bring our pet was great, nice she got to spend Christmas with us instead of alone at home. Thank you

nothing

The rooms are pleasant, the beds the pretty good, extended breakfast buffet was very nice. Really good dinner and it was great to be able to dine outside on the terrace! Free parking on the hotel grounds is always a big plus these days!

I missed a softening topper on the bed - that would have been the icing on the cake. Beyond that, no complaints.

Charming hotel with a lot of historical charm, comfortable bed and spacious parking area. The stuff was very friendly, and breakfast was tasty.

My trip date was changed a few times, in the end I stayed on Sunday, unfortunately the restaurant was closed on Sundays, a bit of pity.

Practically everything. The hotel was immaculate in beautiful grounds, plenty of parking, the food was fantastic and the staff were very friendly and helpful and spoke excellent english.

The pillows! They were a bit odd and too soft for our liking but that's the only thing we can think of.

We had a lovely big room with a good seating area. Big windows with good views. Excellent choice for breakfast. The meals in the restaurant were excellent. Very big portions. Good service from helpful staff. Use the local bus to travel into Trier.

Availability of tea during the day as no kettle tea making in our room.

the staff are delightful in every area. The restaurants are great with a wide variety of food. The room was comfortable and quiet.

The location is well out of town in an area with few bars or restaurants although the local italian restaurant was great. We had to bus, taxi, drive to get anywhere

The staff and the breakfast and dinner were outstanding.

It gets a bit hot to sleep with those massive duvet covers. A cooler option would be nice. Also you can hear people walking across the floor loudly from above.