I actually enjoyed everything about the hotel. The location was super close to the area's I had to visit to take care of personal matters. The room was super clean and very comfortable. The continental breakfasts were amazing. The staff at the front desk and mess hall were extremely nice and friendly and a pleasure to be around. Everyone there was super helpful with all my questions and needs.

N/A.

The fact that it's close to restaurants, stores, gas stations, etc.

Facility needs upgrading, no microwaves in guest bedrooms(had to take elevator down to lobby for popcorn). There were so many bugs at the front and side entrance from those bright lights at night. It was not enjoyable sitting or standing outside or even in the pool area.It was all over the cars and all over the side of the building. Please find a solution to fix this. I know that renovation takes time and needs to get approved, but everything else can be fixed.

Very comfortable and spacious rooms. Breakfast was also tasty. We forgot something in the room and lomg time after checkout they allowed us to enter the room and look for it, thanks to Jan from the reception (I hope I didn’t misspell her name). She was very supportive !!

I don’t know where to start I was there to help my parents because they are aging and had some issues that needed attending upon arrival I was met by the nicest man who helped me check in very friendly which you don’t encounter a lot anymore so immediately felt at was the room was great!!!! so clean and smelled good bathroom was clean I didn’t have to ask for extra towels we had adequate everything thank you so much for great overnight stay and the area outside was safe that also was nice

no complaints

Registration staff was friendly, warm, and welcoming. They took time to tell us what was around and to even make recommendations for local restaurants and shops. Wonderful people!

The only thing is that you might want to fix all the ice machines. It's a little inconvenient to only have one working on the ground floor.

Hotel was nice however, booking.com took payment and their reservation did not work And i had to pay separately, still waiting on refund

Booking.com and not receiving my refund, will be contacting credit card to dispute the charges

The staff was amazing. Everyone was extremely friendly and a pleasure to talk with. The beds are very comfortable and the temperature in the room was great.

The hotel was being remodeled which we weren't aware of. The pool and hot tub were closed which weren't expecting.

Friendliness of check-in staff, I think his name was Tony. Comfortable bed. Refrigerator in room. Scent of the shower gel and hand soap.

Breakfast time could've extended to 10:15 or 10:30 on weekends.

This was our 2nd time staying at this facility on our way to Disney. We booked this room after our booking with another hotel did not meet our expectations. The staff was so kind and helpful! We will definitely be staying here again!

Staff polite, breakfast very good.

Bathroom needed exhaust to prevent mold and brighter nite light. Also a/c made a loose belt whine for the first 10 min you turned it on, but then would stop squeaking.