stayed for 2 nights (August 2024). All beds and mattresses were replaced with new comfortable ones. we took breakfast/dinner, it was quite tasty. the pool is clean. there are not many people in the hotel. but most importantly, it is 7 minutes by car from Travertines which is why everyone comes here.

They don't take you to the room, they tell you where to go, where to turn. be sure to close the balcony door, otherwise there are a lot of midges

Comfortable bed, warm room, good shower, clean, friendly staff and excellent value for money. We had dinner and breakfast included. Dinner was a buffet with an enormous choice of vegan and vegetarian dishes (no vegan desserts though).

No wifi in the room only in the lobby. That would have been fine but it often got disconnected. Breakfast buffet was a bit disappointing.

Location, size of the room, cleanliness

Food wasnt great

Everything was perfect.

There is no Wi-fi in our rooms.

Great for a quick stopover. Close to the salt travertines and Heiropolis.

Breakfast was not appealing at all. Found the indoor pool/spa area a bit underwhelming.

Great location

The location

I liked the warm welcome and the large, outdoor swimming pool and they upgraded us for our anniversary. It was also well located.

While the resort had many positives, I felt the overall attention to detail did not meet the standards typically expected of a five-star property. The breakfast buffet was enjoyable, but it required more frequent replenishment to maintain quality throughout the service. Our room was clean, but small oversights, such as hair on the bathroom floor and the lack of a fresh toilet paper roll for new guests detracted from what should be a consistently high standard. At checkout, the experience was unexpectedly abrupt. The reception staff asked us to settle our bill, and once payment was made, they walked away without a thank you or confirmation that our stay was complete. This lack of basic hospitality left us uncertain whether we were free to go. Overall, while the resort had some strong elements, these details fell short of five-star expectations and were more in line with a four-star experience.

Rooms and bed was comfortable. Location was excellent, the grounds and pools were beautiful.

Bedding was skimpy, no top sheet, no extra pillows. TV didn't work. Shower was clogged but I was able to remove a huge disgusting blob of hair and soap to free it. Food was plentiful but mediocre. Breakfast was especially disappointing with only instant coffee, no real juices.

location was good

very noisy, from 4am in the morning porter was collecting customers luggage and made so much noise. i understand some ppl are leaving but he need to care that others sleeping

location

really poor quality food for a 4 star hotel. Rooms very noisy- can hear all the other guests moving about in their rooms. Rubbish Wi-Fi.