There was a lovely girl at reception who was absolutely brilliant, i can’t recommend her highly enough! she was very helpful in writing down where i should catch a shuttle in the morning and then the air train, please pass on my sincere gratitude to this very special girl,

there is nothing i didn’t like

the room was very quite & clean which was very good. Bed was comfortable with decent linens . Check-in was easy and cooperative. staff were pleasant and helpful.

the location online said very close to JFK & la Guadia .... it was not close at all.... also the photos used online werevery missleading . we did not feel safe in this neighbouhood at all.

I liked that it was close to the Metro station and you can easily get there from JFK. We just needed a simple place to sleep before our next day early morning flight.

The rooms had some smell of smoke which I didn't like. Even when I got home, my clothes smelled like the room :/

As part of Airline employee I decide to stay at this hotel because the price And location was great compare to the rest of hotels in New York !!! Staff friendly and I got what I paid for !!! Definitely I will stay again if I need to spend the day_night before work !!

-Clealiness of the facility -Comfortable room -Convenience - hotel within shopping area, restuarants etc. -Taxi service offered and arranged by hotel by staff to the airport -Cooperative staff Atmostphere- non- threating -Friendly driver

Nothing to complain about

I didn't have breakfast there location is great

This time I loved everything great improvement

I did not do the breakfast. The location was great - next to Subway. The light was out in bathroom- asked to replace. Did not happen during my stay. I would have liked a heavier/ thicker bed spread. I hated renewing my key card to the room daily. I did have a car - horrible parking at times. Horrible traffic to get from that area to anywhere and from anywhere. I will stay again- better prepared!

Neat and clean, friendly staff, quick check in

No airport transfer provided, local is far from terminal 4, almost 9 miles, online shows as only 3.1 miles - deceptive. No breakfast

The location being near the airport and overall value for money. It's ideal for an overnight stay when there is an early morning flight.

All was good

Comfortable and clean

Petty stuff like 10 hold for Renote control…. I never take anything like that. I’m not petty!!