Convenient for flights leaving from JFK, the hotel has a free airport shuttle. We were not in the room for long, but everything was fine (except the pillows!). Breakfast is provided but we left for the airport too early. Restaurants and fast food outlets are close to the hotel.

The pillows were very hard. The shuttle to the airport runs every hour, I'm sure it was every half hour last year! You can't get a direct answer when you use the message system, only a generic reply which doesn't answer the question asked.

Airport shuttle utilized to and from hotel. From the airport to the hotel took a long time (almost an hour) because of the driver having to go back and forth out of order to pick people up. The shuttle back to the airport left right on time from the hotel and dropped people off in proper order. I would advice anyone going to JFK airport to utilize someone local to get you around the airport. There is major construction going on and frequent road/terminal closures that could get you delayed if your driver doesn't have current updates.

I was happy with our short stay.

It was well kept, spacious, and comfortable. Check in/our was fast. There was a nice breakfast/cereal bar with juices, coffee, and tea. The individually wrapped pound cake was perfect for the road.

Airport hotel, it’s never a destination, but it was a good place to stay.

Our flight was cancelled on June 23rd as were a couple other flights. We booked an available room thru booking.com and called for the shuttle. The shuttle took a while to arrive and our phone calls to the hotel to ensure it was on it's way went unanswered. When we arrived at the hotel we discovered why. Upon arrival, there was a line up out the door of people who needed a place to sleep for the night. Only one front desk staff member was working and she was doing an AMAZING job trying to get everyone thru as quickly as possible. Some had reservations, some did not. Huge Kudoos to her - everyone was tired, a bit stressed and she was super friendly. The front desk also provided a phone charger we could borrow when we discovered that we left ours plugged into the seat at the airport. Our shuttle drivers were friendly and chatted about the area during our drive. There wasn't that uncomfortable silence.

Price - it was $600.00 dollars that we didn't anticipate having to spend While my daughter found the beds super comfy I found it too warm with the plastic protective mattress covers and with the air conditioner on I couldn't find a happy medium. However, the pros outweighed the cons

Good room, complimentary coffee and water available in reception. Airport shuttle runs on the hour and can be delayed depending on traffic and number of pick ups/drop offs - we waited over an hour at JFK for our pick up. Check in receptionist was excellent.

Receptionist in the morning (gentleman) was ignorant and rude, Such a shame as the lady who checked us in the night before was charming, helpful and funny. Nor=thing much in the immediate area, some fast food joints and a small shopping centre but if you're just using the place to stop over for a flight them no problem

Modern hotel geared to travellers.

The fifty minute wait in the cold for the shuttle bus.

Close to the airport, big room and good facilities. Only stayed overnight between flights, but would happily book again as beds were very comfy.

Collection by the airport shuttle took over 45 minutes to collect us, but in fairness there were roadworks at JFK and so that was not really the driver's fault. It was difficult for us to phone to arrange pick up as we did not have international calls on our phones - it would be helpful if there was a means of contact (such as whatsapp) that was data reliant instead as there is free wifi at the airport.

very comfortable and clean, the shuttle service was excellent and the staff were friendly and helpful

the breakfast was pretty limited but useful for grabbing a few things to go

Very comfortable hotel, with a more homey feeling than the big brands. Lovely spot. It was nice to be able to walk to a few shops, and they gave me a workout pass for the local gym. Nice view of the water out my winter also. The staff were all soooo kind and proficient, very good at their jobs. Very helpful and looked after problems as they came up. It was nice!

Of course the area is kind of suburban, but for aerobús the airport it’s great

The airport shuttle service was well run. Since it only leaves the hotel for JFK on the hour, it's important to plan in order to get back to the airport on time. The staff here are very nice and very helpful. If you have a car, you can easily get to the beach and very pleasant seaside towns. This was a great location for us visiting family in the area, but a challenge to get into Manhattan via public transportation.

The breakfast is pretty minimal, although the coffee was quite good. The price of the hotel has increased sigificantly from the last time we stayed here, although it was on par with nearby hotels of the same quality. The dining options in the area are limited. The neighborhood is a somewhat rundown industrial area. We felt very safe, but I would not have walked around the area alone at night.