Location was terrific as I travelled on the XPT train. The hotel had been done up to beyond belief. Was almost like a club not a hotel. Can't wait till the upstairs verandah has been renovated as I would have liked to sit out there and read and watch the world go by. Food was excellent. Bathrooms extreme, quality and cleanliness. Lounging area upstairs great with tea/coffee facilities.

The only downfall was the music.... continually.... playing. Couldn't wait till close when the duff-duff music stopped I guess the music is to be expected being a hotel. But as a guest perhaps the music could vary, not always the same

Clean, tidy , conviennent location, only a few minutes drive to main Street , reasonably priced , able to get meals at the hotel when relatives joined us (thé crispy skinned barra with veg was very nice) ; had a modern renovated feel about it ; great comfy beds; was quiet overnight ; easy walking to local IGA and other shops; and able to borrow an iron ; shared bathroom and kitchenette worked well ; was able to park out the back ; Manager was accommodating ;

All good ,

We came in on Monday and had the 2-for-1 deal at the cafe :D The food was exceptional! It really made me wish we'd lived in Kempsey~ on top of that, the staff was helpful and cheerful (: I really felt very well-taken care of. Facilities were clean and well-kept too.

There wasn't anything I didn't like. Being on a long road trip, The Great Northern Hotel was a home to us to recharge and recuperate.

Great service. Room very clean and comfortable .shared bathroom very clean. Staff took my bag upstairs for me. It was raining whe I got there and a lovely guy greeted me and he said watch you step in the water and helped me around it and took my bag up. I would stay there again. Bistro food was really nice.

Can't say anything I didn't like. When I travel again I will book it again.

Conveniently walking distance to everything including thetrain station, bistro downstairs was exceptional and well worth the money

Ceiling fan didn’t seem to do much in the room as it was a really hot day also there was no mirror in the room. I found that annoying as I had to do my make up in the communal bathroom.

Great old fashioned pub atmosphere, good food and classic old school accommodation. Having a floormat provided in addition to a towel was good.

Lamps in the room would have been useful. Bars of soap instead of body wash tube also a preference.

(We didn't know we could get breakfast! - We looked but didn't see....) We LOVED the absolute cleanliness of the place and the gentleman who help carry our bags up to our room on arrival!

We were two elderly women and the driver was exhausted. When we got there, we were shocked at the staircase we had to go up....

Comfy beds and very clean. I was travelling on my own with my son and as a woman I didn't feel unsafe or that I could be unsafe there; that can be a rare thing. The staff were also very understanding that we were just there before 10pm, after 17 hours on the road I really appreciated that.

nicely renovated typical hotel with a little shared kitchenette and a kids play area plenty of parking

when daughter opened one of grey spare blankets was a big smeared snot patch and another little one I left a note on top for cleaner bathrooms very nicely renovated and clean however grout and bottom of shower doors need attention I work in house keeping and these areas Cleary not getting the attention needed also had plastic in our sticky date pudding daughter gagged on it informed waitress however it was so nice had a second serving and yay no plastic

Clean Comfortable beds Food really good.

Needs more sound proofing in room’s, neighbours must have been deaf TV was super loud till 1:30am, however it’s not the hotels fault for what their guests do. Even more signage in rooms to remind people to be courteous with tv volume after noise curfew.