Room was very clean and spacious with a full kitchen. Bathrooms were clean and nice sized shower. Bed was very comfortable. Very good location, opposite oceans mall and less than 100m from the whale pier. So many options for eating around that hotel. Hotel also provides free parking.

The TV kept giving an error with network issues so we didn't use the TV the entire stay. Also, I paid for a Seaview and poolview room but had a side view of the ocean with a roof in front of my balcony and no pool view. That was disappointing. The balcony is also quite small but okay for 2 people.

Views from our 3 bedroom apartment were exceptional and the location was perfect when travelling with a family. Right next to the beach, lots of restaurants and shops around. It’s perfect. Will stay again with the family for sure!

Was a bit of confusion regarding the half board which went on for days. Didn’t seem like anyone really understood and it became a bit frustrating. Paid half board for kids and you can only use it on meals which is impossible for kids to eat their monies worth. Better to either not go with half board or the hotel clearly says when and how it can be used.

Very beautiful hotel, the staff went out of their way in order for us to book in earlier even upgraded our room. Beautiful rooms and facilities

Nothing

Lovely rooms. Very well stocked kitchen for self catering. Comfortable beds. Loved the choice of self catering or eating out, especially because it is so near do many good restaurants. Being so close to the boardwalk, lighthouse and the pier was very special. We loved the artificial turf on the 5th floor which allowed us to play carpet bowls on a very large surface. The pool with a view is a great feature. Checking in and out were both very efficient and friendly.

Surprised there was neither bacon nor macon on offer at breakfast. Found supper quite expensive and the wine even more so. Netflix was impossible to watch on TV, although it was fine on our laptops. Odd that there was no bath in a two bedroom apartment. There is a lot of building work nearby - the noise is not the hotels fault but it is a factor. Could have done with less solid pillows. They were all very big and not very comfortable.

Great place to stay for one night close to all amenities. Room was very clean and well appointed. The girl at the reception was super helpful and the staff very helpful with luggage, parking etc.

I had a problem between booking.com and the hotel re payments. My payment was approved and then declined twice although I used the card at the hotel with no problem. It seems that it is very fashionable for the cars to be constantly backfiring and this went onto the early morning. Nothing that the hotel can do about it but very annoying when you have an early flight to catch.

Our room was lovely, 1st time stay and 1st time in a hotel with an oven, a dish sink, a washing machine and a big fridge, we made use of the oven and fridge, we loved the generous proportions of food, my wife and I ended up sharing a plate and kept the other order for later(heated up in the oven), the stuff was amazing, so friendly and helpful, even looking after our 3 month old son while we dished food, and bringing us whatever we need, short to the top of my favourite Hotels list, definitely going back, maybe today even...

Not a fan of the elevator setup, that you have to climb out of the elevator which takes you from the parking and go to another elevator which takes you to the room, also did not like the need of the room card to open doors that lead to the elevators, prefer the setup where the elevator itself is operated via room card

I loved everything about my stay. I booked a studio room and it had everything i needed. I loved the modern finishes, the view and the size of the room. I loved that the room had direct access to the mall!! Cant wait to come back

I would have loved to stay on a higher floor but i understand that it is on a first come basis. I was on the 6th floor and still had a decent view. I would have also liked to have a smart tv with the option for Youtube, Netflix and the likes but other than that everything was perfect

Despite the views being somewhat obscured by the high rise buildings, we still enjoyed watching the waves breaking on the beach and people walking on and in the water/beach.

Breakfast should have been include for the rate I paid. But I overlooked that since there was a full kitchen. The outdoor furniture on the balcony should be cleaned daily. There is dust daily and so a wipe down would be nice.

I loved the 5 star service that the staff provided. Having washing machines in the rooms really helped me who traveled with kids, and spending many days in hotels. Breakfast was superb 👌. The scan and order feature was very convenient. A special mention to chef Khanyo at the eggs station 👌

The cleaning of the rooms only taking place after 3 pm Their ala carte menu was limited, but the 3rd night, we didn’t know what to order anymore

Our stay at The Capital Pearls Hotel was nothing short of incredible. We booked a spacious 2 bedroom, 2 bathroom apartment located on the 22nd floor, boasting breathtaking views of the beach. Waking up to the mesmerizing sunrise and the soothing sound of waves crashing against the shore felt like a dream. The apartment itself was meticulously equipped with everything we needed, from essential cutlery to a convenient washing machine and microwave, creating a cozy and homely atmosphere. Whether we chose to cook our meals or indulge in the affordable options from the Capital Menu, dining was always a delightful experience. The delicious breakfast spread served at the hotel exceeded our expectations, and the staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Their warmth and accommodating nature truly added to the overall charm of our experience. We absolutely loved our time here and can't wait to return soon. The Capital Pearls Hotel has won our hearts, and we highly recommend it to anyone seeking a memorable and rejuvenating getaway.

While our stay at The Capital Pearls Hotel was enjoyable, we did notice some changes from our previous visits. Unfortunately, the games room was no longer available during our stay, which was a bit disappointing. Additionally, we found that the breakfast hall and meal choices were more limited than what we remembered from before. Despite this, the breakfast was still delicious, and the staff remained friendly and accommodating. Overall, while there were some changes, our experience at The Capital Pearls Hotel was still pleasant, and we look forward to seeing how they continue to improve in the future."