Check-in was awesome, very friendly. She made it smooth for my family to check-in and get to our room.

The glasses were dirty in my room. I didn't like that the co-workers were talking badly about another renter infront of me, not realizing we were related. Breakfast server was to busy gossiping about the other renter and couldn't take our order i had to look for her a few time there was a gentleman that was alot of help he was nice and attended us a few times but that server was rude to him.

It was a great location. Easy to access and get around to stores and restaurants. The hotel was clean and inviting. Pool area was great clean and inviting.

The bed was hard, and the pillows were not great (feather). When I called down to get different pillows due to our allergies the agreed, but no one ever came to change out our pillows.

The desk staff were excellent during the day. They went above and beyond to help us.

We arrived back to the hotel after our concert at Fargodome, just before midnight. We wanted to buy snacks from the little shop next to the check in desk but there was no staff to be found. There were three separate parties needing assistance at the front desk, and it took 10 minutes to find someone to help us.

Love, love, love staying here and I always come back. Lobby area is amazing - the details are well thought out, from the colors, sofas and the set-up. Love the Starbucks and wish it was open till 5pm though? ;) Staff at check-in was amazing - super polite, funny and personable. She was very professional and really enjoyed chatting with her. Hotel arranges for airport drop-off which is great, the business center is really well done too - you can print documents, there are multiple desktops, etc. Really liked the touch of chocolate on the pillow - why don’t all hotels do that? Classic and keep up the good work!! ☺️

Nothing!!

It was clean and comfortable. It was nice to have Starbucks in the lobby.

The hot tub was closed, which was a bummer as it was part of the reason we booked there. Breakfast was expensive. It was more expensive than similar properties.

spacious and nicely appointed

the response of the staff there was no washing lotion in the room. called twice still no come. waitress at the breakfast place on the second day was horrible. no apology for serving wrong bread. no apology for not providing ketchup. very bad attitude

This hotel should have washer and dryer amenity and I wish that this hotel would offer free breakfast for the price of the rooms. However, every thing else was great.

I did not like the fact that the hotel did not have laundry amenity and no free breakfast. This is very important for people that are traveling. This hotel should have a laundry room and offer some type of free breakfast or discount breakfast. The breakfast price is too expensive. This is ridiculous.

Big hotel, lots of amenities. The bar in the pool was awesome, only “complaint” was the no taking towels out of the pool so you had to walk to your room soaking wet. But that wasn’t a big deal

The staff was awesome and I liked that there was a Starbucks on site. The grandkids loved the pool.

The cost was high for the area and compared to other hotels in the area. It appears it costs nearly twice as much on the weekends.

There was a young lady named Amber who checked me in on October 9. She was most pleasant and was so concerned about me and my check in being smooth. My highest complements to your facility for hiring people like Amber. I will DEFINITELY be back next month when my wife comes out with me.