Good location, excellent breakfast, cleaning service every day

Extra costs for WiFi and safe ☹️ No refrigerator in room

I was pleasantly surprised with the hotel facilities, as after reading some bad reviews I had low expectations. But the room was overall quite new and spacious, being a great value for money. Additionally, I did not have any problems with noise despite being located in s'Arenal, a known party area. The staff is very helpful, especially Iván, who was super kind to us since check-in until check-out.

For improvement, I would have liked that there was a mini fridge in the room to store any cold drinks or food. Also, the AC was very loud, the noise that it made was a bit annoying when trying to sleep.

Room was very clean, bed comfortable and had a good size balcony. Cleaned every day if you wanted. Lovely bar and pool. Nice atmosphere in the evenings for a drink outside. Lovely air conditioned reception. Staff very nice and helpful. 10 min walk to the beach and restaurants and shops and 15 min walk to the bus 25 to Palma. Breakfast very fresh, lovely wholemeal rolls. Very good value for money for a 3 star.

Room was a little small so not much space to move around. Not many vegan options for breakfast (tomatoes, mushrooms, hash browns) and fruit but lots of meat, cheese and eggs. Stair carpets need replacing as very worn. Pool closes at 8 which was a shame. Bright lights on the balconies until midnight. Breakfast room was a bit bright (lighting) and toaster took many goes to toast bread.

The location of the hotel is very center, walking distance from beaches and the main tourist attractions point. The personals very very polite and helpful. The breakfast was super good.

Wifi is not free. You have to pay 4€ per day which is something I saw for the first time. I hope the owner make it free. Beds were single beds. If you are married you feel it strange

Very good breakfast, nice staff, comfortable beds, good looking lobby

Our bathroom was leaking so a plumber had to come fix it- while doing that our room was open the whole time (we were at breakfast, someone could steal anything). Also parking is haaaaard to find around the hotel. If youre lucky you get a space on a parking really near it but we rarely got it there.

Location: very good Breakfast: good

More toiletries in the bathroom. Lack of detailed information on what is available in the rooms. For example, more than one guest did not know that there was a mini fridge in bedrooms. I noticed there was one in the room just before my check out.

Never had breakfast, but the location and facilities and staff were excellent.

The local bus driver on the way to the airport.

Staff, cleaning, price.

You need to pay for wifi, and walls are not so thick, so you can hear sometimes happy couples😃

My husband and I had an amazing time there. We loved how stylish the lobby and the bar were. Great value for many. Amazing breakfast and dinner buffet for good price.

lovely hotel friendly staff

everything OK