Room was excellent, location is perfect, 2 minutes walk from tram station that takes you to the city center. Staff was friendly, definitely would come back.

Parking could be a problem if you plan to use car everyday, as it is not certain that parking on site would be available, but there is parking 4 minutes walk from the hotel that could be used to park your car overnight, and in the morning, when some spot opens up, you just move your car to the hotel parking.

Nice breakfast, quiet at night, comfortable beds despite being separate from each other (seemed weird to us) and free parking. There is a market/beer garden nearby which gave us a different experience comparing to typical touristic activities.

There was a weird small when we entered our room, but after some time we either got used to it or it went away (maybe it has to deal with some cleaning products).

Modern and cozy hotel, clean appartments with very nice and clean barhroom with all the necessities, breakfasts were very tasty. Very comfortable beds and pillows. There were also rollets on the windows, so there was no heat in the room during the sunny days. The location was great, right at the corner of a tram station, so in the city center in 10 mins, or also by walk in cca 30 mins. Also the surrounding was calm and we felt safe there even in the evening. We actually booked one more night here, in the end, so I would really highly recommend :)

niente :)

Great location near a tram stop (some minutes walking) with a direct line to the central station and all the main attractions (a few stops, a 5 - 10 minutes ride). Big rooms, comfortable beds. A very good breakfast, lots of choice (but lacking more variety in fruit). Free parking. And all for a reasonable price (in Florence).

Everything was ok, really.

1) Good location, close to a tram station with frequent service and to a supermarket. 2) Clean room of good size, in good condition. 3) Staff (including cleaning staff) very helpful, give them a raise. 4) Variety in breakfast choices (though reduced during the last days). 5) Nice garden.

1) The bathroom door in the room was semi-transparent - take that into consideration if you are sharing a room. 2) The variety of breakfast selections was reduced during our final days of stay, possibly because they had some organised groups stay. 3) Breakfast was served in different rooms for some days, and for one of these rooms you had to go up a pair of steps, if you wanted to access it from the ground floor. Could be an issue for people on wheelchairs or if you have a pram. Maybe arrangements can be made in this case - enquire with the hotel.

Very clean and functional room with a comfortable bedding and adjustable AC. The breakfast was nice although occasionally overcrowded by the tourist groups. Very close to the Santa Maria Novella station with tram. Convenient check out time.

There were moments where both pressure and warm water would be lost from the shower. Lifts are small and excessively used during the morning hours so if possible, use stairs. On the day of the check out I was twice asked by the service people if I was going to leave soon, although it was well before the scheduled check out time.

Friendly and helpful staff, very clean and comfortable beds, spacious rooms with nice views, good breakfast . Close to tram stop for easy access to city centre and also for Florence airport.

Room not well sound insulated so could hear a lot of noise from other rooms !! Shower was very average, and only one socket we could use to charge our phones

Easy to find. Parking spot out front to help in bag drop off and check in. Close to tram stations that provided easy access to downtown Florence. Great breakfast. Comfortable quiet room. Glad it wasn't too hot since AC / fan didn't work very well.

Parking is covered garage beneath the hotel... lots of one way streets to get from drop off baggage spot in front to parking entrance. Parking garage has a few tight corners so glad that I had a small vehicle; however, very nice that it was free parking.

Smaller spread than other hotels, but still very good. Miriam and Viola at the check in were amazing. Very courteous and exceptionally helpful. They gave us lots of useful information & tips. Thank you to them both.

Everything was great. Tram very nearby to get to the city centre.

The room was lovely - they only had a triple left to book and it was very comfortable. The staff were nice about storing our bicycles and the hotel was easy to find. We found a nice restaurant just across the street and it was simple to catch a tram from a short walk away.

The breakfast was a little limited.