After trying a couple of private airbnbs and finding the quality and cleanliness unpredictable, I chose to try Le Meridien, which turned out to be a great decision. reliably clean, quite new, quite spacious (the upgrade to the corner room is worth it) and the hotel has really helpfull staff, nice pool, etc. it's central, you arrive to the hotel straight from the airport by train. have absolutely nothing negative to say about my stay and will return if I am ever back in KL

the only thing is that during the weeeknds you cannot get in touch with the reservations department via the booking site, which is puzzling, and inconvenient, as you have to call up, pull up your details etc. never experiences that with any hotel before

Helpful and friendly staff on check in and check out and all aspects of Front office personnel. Nothing was too difficult and complimentary coffee was a bonus. Amenities in the room were of good quality. WE had lunch at Gastro and being a special occasion -staff Nissa and Nik were outstanding, went the extra mile and took care of all the details including a surprise cake and decorated the table with balloons. Thanks Everyone!! Additionally housekeepng was superb and asked if we had any additional needs. Our request of an extra bottle of water was met :)

Love the breakfast with so many varieties, the swimming pool too awesome, the room premier king was superb and the best part as we enter the hotel, I just love the captivating hotel fragrance in lobby. Brought us to a whole paradise feeling with the smell, I badly wanna know what was the fragrance used :D

Only thing was the shower had a leakage on top, we just could open the normal shower hanged. And tv channels were not much, maybe can enhance more channels. Otherwise, everything was too perfect in this hotel. 5/5 ✨️

This was a great treat on a trip round Malaysia; it is comparatively pricey for KL, but by UK standards it was an unbelievable bargain. The room was lovely, very comfortable and spacious, free bottled water, lovely toiletries, and a surprise huge balcony and terrace with wonderful city views. The pool and surrounding area are fantastic and the breakfast buffet was very tasty; food in there Bistro was also very nice. The hotel is perfectly located if you are arriving late into KL Central and is directly accessible from the station. There is plenty nearby to explore on foot (try the botanical gardens, butterfly garden and Museum of Islamic Art) and although it is located in an island of main roads, you can just pay 80 cents at the metro counter to use the subway. Everywhere else in KL is easily accessible from the area.

Nothing.

Superb location. 30 mins via KLIA Express from the airport but do buy your tickets on-line before your arrival because its so much cheaper than buying over the counter. Its a 5 mins walk to the hotel once you arrived at KL Sentral. Lots of food in the area if you arrive with an empty stomach. Courteous and professional staffs at the reception counter. We got to check-in an hour early. Room and the toilet is great with both bath tub and rain shower available. Housekeeping was prompt and accommodating. We'll return again. Thank you Le Meridien.

A little inconvenience - the water drain out slow at the wash basin. A sign of impending choke.

Le Meridien Kuala Lumpur distinguishes itself with exceptional cleanliness and an inviting aroma upon entry. The staff's dedication to service is the cornerstone of the hotel's charm, consistently demonstrating the highest standards of hospitality. The rooms, with their superior bedding and whisper-quiet air conditioning, offer comfort that exceeds their visual representation in photos. The hotel thoughtfully provides four bottles of water daily, a gesture well beyond the norm. Breakfast is a standout, catering to a variety of dietary needs with a rich selection of vegetables, smoothies, local dishes, and fruits, including the delectable jackfruit. The smoked salmon is particularly noteworthy, and the addition of avocado would further enrich the diverse offerings. The chef's adept and joyful preparation of Indian delicacies adds to the morning delight, and the staff's outstanding service enhances the overall experience during breakfast at Latest Recipe and dinner at Gastro Central.

The in-room amenities would benefit from the inclusion of sulfate-free shampoo options. A minor issue with bathrobe replenishment was efficiently resolved after a prompt response to our feedback. The breakfast's egg presentation at Latest Recipe and the overly roasted nuts, as well as the less-than-ideal tea and coffee—potentially due to water quality—could be refined. Despite these areas for enhancement, the breakfast experience remains commendable. In contrast, the Gastro Central's dining does not quite reach the high bar set by Latest Recipe, with some dishes needing a boost in flavor. Yet, these points are minor when set against the backdrop of the staff's outstanding hospitality, which leaves a lasting impression of warmth and excellence.

- Good location. Access to the hotel is from inside KL Sentral. Public transport, KLIA Express, NU Sentral shopping plaza, restaurants etc are all with in walking distance - Modern hotel and room. - Extremely comfy bed - Excellent customer service

- Its a modern hotel but I couldn't find USB port in the room - A bit pricey. The price that I booked for on booking.com was not the final price. There were additional/extra charges that I had to pay.

The environment of your hotel is very elegant, the room is clean and comfortable, and the breakfast is rich and delicious. Especially the FREE RANGE EGGS, good effort on the free range eggs, another step for animal welfare. I am very satisfied!

The bed was a bit too soft for me, which caused slight back discomfort the next morning. If the hotel could offer a choice of mattresses with different firmness levels, it would make the experience absolutely perfect!

I like everything about the room. Very neat and clean. Suitable for couple. The bed was super comfy and spacious. The toilet came with complete toileteries. Fresh towels replaced daily. The refrigerator was full with beverages and snacks. Love it!

Booking.com didn't do what they are supposed to do. I went to Le Meridien and found out that my booking wasn't there. As for the hotel, I have no complain. All great 🙂

We stayed here for 2 nights whilst my husband had business meetings in KL. From the location (just a short walk from Sentral Station through the complex) to the breakfast buffet, we found the hotel to be comfortable, clean and with excellent service. The breakfast buffet was nothing short of amazing with every sort of food imaginable, from Western style cooked breakfast, to freshly pressed juices, to asian choices and even sushi! The room was very nice.

We visited the bar Gastro Sentral and the whole experience was a disaster. We waited 20 minutes for some water to arrive when we first sat down. then another half an hour for our food to arrive. We only ordered 2 burgers and a side of fries. We had finished the burgers by the time the fries arrived. the place was not busy at all and we were only one of maybe 2 other tables who were all on dessert, so there was no excuse for the poor service. The Malaysians don't know how to say sorry! A simple 'sorry about that, we will do XXX for you..' is all that is required. We removed the service charge from the bill and that caused complete confusion. the toilets are also a long walk up stairs from the bar and main atrium of the hotel.