Beautifully designed, rooms were spacious and well maintained, in a great location near Sentral and the Bangsar neighbourhood

Clean and refreshing

The property is super price worthy and highly recommended. Stayed for three days and it was extremely excellent. Went for my honeymoon and they provided cakes and balloons for free. The pool and screen on it is another story at another level. Free coffee, Tea, Ironing, and milk from the hotel served over 24H. The only one point I’d mention is the deposit, as the hotel asked for 1000 RM for the 3 days I’m staying. They said it’ll be on my account within one or two weeks anyway. Overall, very fancy stay with great services. Strongly recommended.

Deposit

We choose this over two other 5 stars in KLCC and was not disappointed. The check in was smooth at 3 am and good room service menu at this time of the night. The staff was unobtrusive during breakfast, room service and dinner but attentive. The children were offered hot chocolate on arrival and the setup was amazing from sending the large screen tv to us in swimming pool to prompt cleaning of our room. This will be our hotel to stay in KL from now on.

The location is in a busy road with less than ideal signpost for non Malaysian to find.

The St. Regis Kuala Lumpur is nothing short of a luxurious masterpiece, from the moment you step into the hotel, you're enveloped by its opulent design, and an atmosphere of pure luxury. Our room was stunning, boasting spacious layouts, plush bedding, and expansive windows that offer breathtaking views of the Kuala Lumpur skyline. The bathrooms, with their deep soaking tubs and modern fixtures, feel like personal sanctuaries. Service is impeccable, ensuring that every need is met promptly and with genuine warmth. The dining experience is another highlight—whether you're enjoying a decadent breakfast spread or indulging in fine dining at one of their renowned restaurants, the culinary offerings are top-notch. The hotel's amenities further elevate the experience. The pool with stunning city views, and the spa and gym facilities The location is perfect for both business and leisure travelers, being conveniently located near Kuala Lumpur's most iconic landmarks.

nothing really , the hotel was perfect and had all what I needed and expected

Last minute request for birthday deco was done immediately! Staff even offered to sing bday song. Perhaps deco in future can be more elaborate besides balloons... a small mini gift for birthday person will be much appreciated. The complimentary cake despite being small was reviewed as delicious! Thank u! Bkfast was the best! Perhaps could reduce some of processed meat (there were many variety of sausages) to real meat.

The turndown service was only provided on the 1st night. I stayed for 2 nights. In my previous stay (solo for 4 nights), I did not receive any turndown service.

The very warm welcome every tone we entered the hotel. Every ready to help and asssist . The ambi of the entire place. Very friendly and helpful staff and the personal butler Nicole went outbid the way to keep us happy always. Izzaan at the reception/ concierge was a great help to show and guide us with tours and grab . Overall a very happy stay! Thank you art Regis… was

Needed a 24/7 cafe to make it perfect… this was the only thing missing!

Breakfast was very good, i love how the food arrangements

The staff prepared a simple decoration in the room for my mom and son's birthday, along with 2 mini cakes which I am very grateful for. Stephanie, our butler was very attentive and friendly and she made us feel welcomed.

I requested for some additional amenities which did not arrive. I would also recommend that hotel guests are not charged any fees to the play area in kids club since we are already staying in the hotel.

i've been returning to st regis for many times, that shows that i've a good experience with them. i love the suite, beautiful look and feel, the butler service has been very responsive.

during this last stay, i found the service level by front desk seems not that warm, attentive as before. not sure why, some miscommunication happened too regarding my request so that didn't gave me a good impression about the team, i was not happy during the stay (however they did provide me with late checkout) as apologies gesture. but still i think the service level should be maintain. i am frequent stayer for 5 stars hotel, it seems i am not returning to st regis for quite a while now. maybe i was expecting too much. food wise still so-so, definitely need improvement.