+ The hotel’s neo-Renaissance architecture is not only a stunning landmark but also offers a visually captivating place to stay, with a tastefully curated interior that perfectly complements its historic charm. + Located directly across from the Hungarian State Opera, it’s incredibly practical for those looking to watch the opera, or explore the cultural heart of Budapest (e.g., St. Stephen’s Basilica). + Rooms are clean, and guest requests are handled promptly and professionally. + Beds are extremely comfortable!

- The location isn't the most convenient for visiting the Hungarian Parliament Building or the Buda Castle District, with the former requiring 20 minutes and the latter 30 minutes on foot. - The hotel is on the pricey side, and the value for money is debatable, depending on your budget and expectations. - The all-day dining venue is unfortunately run by staff who lack hospitality skills, which diminishes the dining experience. - The concierge desk is OK but it does not meet the high standards one might expect from such a prestigious establishment.

We had an absolutely amazing stay. The hotel is spectacularly beautiful, and so fun to spend time in. Every member of the staff was welcoming and helpful. We adored our room – everything was so lovely and comfortable. We had great service and food at the restaurant for dinner one night and drinks on the terrace another night. The spa is extraordinary. One of the most gorgeous spaces we’ve ever experienced, and the service from the spa staff was exceptional. This was truly one of our best stays ever.

The power outlets are hard to find - located behind heavy drapes. We wish the hotel staff had pointed them out to us when they brought us to the room.

Great location, stylish room.

The room wasn’t clean. The first thing we saw as we opened the door was a hairpin on the floor, there were false eyelashes in the shower and by the sink, there were body lotion tracks on the floor, and a crumpled Kleenex under a cupboard. We complained at checkout and were promised compensation later when we were to get our luggage that we left for the day after staying one night. In the end we received no compensation.

Impressive looking hotel on a central main street, so excellent for seeing the city. Hotel room had some personality to it, making it a memorable stay. One of the best showers I've ever experienced in a hotel room - powerful and roomy!

There was music playing in the corridors throughout the day and this was loud enough to be heard in the room. We did mention this to the staff but I don't think they understood what we meant (English was limited) - they seemed to think we were talking about a live band elsewhere in the hotel.

new hotel, everything is clean and beautiful.

The hotel has just opened, processes are not yet streamlined, occasionally something doesn’t work, the restaurant was closed, room service only until 9, numerous requests to restock the minibar were ignored. Things will probably improve in six months, but for now, it doesn’t match the stated price category.

Absolutely fantastic hotel - we stayed in the wonderful room and it was beautiful, great amount of space, comfy (massive) bed, everything is tech-integrated too so really simple. Lots of nice touches like motion sensors lights on night mode, electronic do not disturb buttons. The staff is incredibly friendly and helpful, and the spa area is beautiful with a good sized warm pool and steam room. Breakfast was good too, lots of good options on buffet and then you can order from a menu (all included if you have breakfast option) for fresh & hot as well. Location is great walking distance. Would definitely stay again!

Loved everything!

Amazing experience a truly 5 star hotel !

Nothing.

The hotel building itself is beautiful and occupies a fantastic location opposite the Opera house with easy access to the subway and walking distance to all the main attractions. The hotel is extremely comfortable (one of the best beds we’ve ever slept in!!) and the spa facilities are great for a central city location. The staff are all very friendly and we had great service throughout our stay.

No complaints! We would love to stay again.

Beautiful beautiful hotel. Luxurious but with heart. Staff was very accommodating. Spa was great. Breakfast was good. Bed was super comfortable. Smart room. You don’t need to get up, if you forgot to pull the curtains, you press the button, dim the lights, etc. perfect for relaxing and also great if you are here for work. Super location. And it was not noisy

I read the reviews about breakfast, how it could be better. I would say that they make great eggs for breakfast but there is not a big variety in buffet, I saw some hotels have huge amount of options for breakfast, but still there is everything you would usually have for breakfast.

The hotel is beautiful, previously a palace and ballet school The W have done a beautiful job on the fit out and the rooms are sumptuous and comfy. It’s in a great location and the concierge - Adam, Mikey and Peter - made sure our stay was exceptional, including fabulous restaurant recommendations - about the food not the price - to great sight seeing tips. This is the kind of hotel and attention that makes your stay unforgettable.