This hotel is unbelievably nice and clean. I was nervous checking in, because I felt like there was gonna be hidden fees when I paid versus what it showed online. I was shocked when the price I paid was legit. My wife thought I had drained our account to stay there. The price was more than fair. We will definitely be going back!

The ONLY thing I found shockingly disappointing was the restroom for the restaurant. Both men’s rooms needed some cleaning. Maybe some immature persons messed it up or something right before I went in. I won’t fault them for that. The window to our room (and I assume the whole building) needed to be cleaned on the outside . That’s no easy or cheap task though and I’m sure it will be done soon.

We loved the lobby, it had access to Starbucks without leaving the hotel + it had the nice bar and restaurant in the lobby as well. The room was clean, comfortable, and met expectations. Loved the hotel being around so many nice shops and restaurants, the perfect quick nice get away.

I don't have a lot of complaints here. The larger charge without warning due to the security deposit, that should be returned, would have been nice to get that warning. Wish I didn't have to pay extra for parking either.

Location is great. Updated decor. Starbucks inside. Walking distance to everything. Felt luxurious.

Pool is small and pool bar closes earlier than expected. Check in is towards the back, past the bar and seating area. Called ahead for parking information and was put on hold then disconnected. Had to call back and didn’t get a friendly answer. At check in they tried to charge me full booking rate even though I already paid.

The facility is well laid out and superbly maintained. All the staff is terrific and thoughtful. We love the proximity to all of Avalon and the shopping and eating venues. It's a relaxing respite, with good food, and amenities. Coming back soon.

It was all good, there was nothing we disliked. The car parking is a little wacky but the valet staff makes up for the awkwardness of self parking.

The hotel was very clean and had friendly personnel. There are several restaurants and shops in the area, making it a complete relaxing stay.

Reduce the cost per room! You are still having to pay for everything around you!

“Village” location, plenty to do - shops & restaurants - inside and immediately outside the hotel. Self-parking very convenient. Staff very willing to accommodate specific requests before & during stay and at billing.

No truly accessible rooms - room doors can not be stayed in open position, for wheelchair users access.

DId not realize that the hotel was surrounded by many shops and restaurants. It enhanced the experience.

The ice machine on our floor did not work. We had to go four floors down in order to obtain ice.

Hotel was located in the Avalon, so lots of shopping and things to do. Derrica, at the front desk, was absolutely amazing and made my stay a great experience!

Nice quiet corner room no sound from above or beside us convience of everything walking distance Helpful friendly staff

Ice located only on even floors and was told key didn't work above our floor (5th) but worked below So every time we went to get ice it was always out other than that was great. Coming back again in September. Hoping to get an even floor this time Plan on bringing a small cooler maybe to be safe lol

Convenient to all of Avalon shops and restaurants. So many other neat places within 1-2 miles. Customer service was a 10. Edith at check in was friendly , professional and offered lots of information.

Had to first park in parking garage because the line for check in valet was blocking the road