Location was nice. Room was very comfortable and roomy. Bed was very comfortable, slept very well.

Staff were not very friendly. Did not get my cookie. Hotel charged for every little thing (parking, bottled water, etc) unless you are a high status member.

Quick stay over with a late check-in. Really appreciated the restaurant staying open till late. Yes there are other food options in the area but that required a walk down a steep road. Food was nice. Breakfast was also nice. No car, so great to had it all in-house. Comfy beds and loved the pillows.

All good

The food liked chicken wing and the room was very clean and no bad odor. The breakfast was great and I liked water melon, sweet and fresh. The service was great.

The foods at the meeting, they was old and not a tasty like last time. The asparagus looked weird, little tiny skinny, dark color and super dry.

The breakfast was nice but expensive for people staying there. Location and arrangement well balanced

The hotel location including the outside and ample parking areas (trees and forest like). Hotel workers were friendly and supportive

The staff couldn’t have been better. Amazing personalities, friendly, helpful- every employee I interacted with is perfectly suited for the hospitality industry. I’m a corporate recruiter and I know first hand how difficult adequate staffing is right now- but this team nailed it- I wish I’d gotten everyone’s names so I could compliment them directly. I believe Claudia is who checked us in and was more than helpful with a handful of things I needed help with. The “fancier” a hotel is, the thinner the line can get between snooty and pretentious OR effortlessly accommodating. Overall, my experience with your people was better then the sleep I had (which was a pretty good sleep).

The hotel restaurant was disappointing. I paid an additional $30 for my daughter and I to eat the standard buffet style bland eggs, ‘Texas potatoes’, fresh fruit, yogurt, and an array of pastry - all things that most hotels offer as a continental FREE breakfast. Had I been able to order from a menu and given the option to have a seated full service meal, charging $17 per person might be reasonable. At $30, we could have gotten drive through and paid much less.

This is a great location to be able to experience nature and relax while being close to Atlanta and what it offers. There are plenty of services and shops nearby, but it is surrounded by trees. The staff was great and the layout of the lobby, the rooms are phenomenal for being able to be social or relax solo.

There was no shampoo in my room and I had to go through a bit to get a bottle, but that was a staff member problem.

It was very clean and they supplied a small fridge and microwave and coffee macjine

Breakfast buffet was nice but I do not think it was worth the money. In addition, the signage to the hotel could be better.

N/a

Communication issues trying to reach the hotel desk....tried to call repeatedly to let them know I was going to be late. The operator who finally answered told me I would have a problem if I did not make it to the hotel by midnight. Plane was late, rent a car Co was slow.

room

accessible room had toilet that was extremely low- presumably for someone in a wheelchair to transfer to and from it. I have a muscle disease and could not get up from that toilet. When checking out, I learned that I could request a raised toilet seat- guests booking accessible rooms should be told of this option. No mini-fridge or microwave- just about all hotels have these now.