Location, and the staff was amazing. It's an older property but I always appreciate a bathtub over a shower

The tv didn't work but the desk agent came and tried to fix it, ultimately providing Marriott points instead as he could not fix it

We were greeted by Gwen’s beautiful smile when we arrived, she was very warm and accommodating and treated us like old friends even though we had never met her before. That evening as we were headed to a concert she saw us leaving and came out to ask us if everything was good in our room, and asked if we were happy with the room. The next morning we went to breakfast at the property which was nicely done. On our way out of the breakfast Gwen stepped into the hall to ask if we enjoyed the concert, the breakfast and again asked if everything was good with our room. Gwen was there at checkout too, she told us it was a pleasure having us stay at the property, she told us she hoped we would have a safe trip home, and she told us they would love to have us return to stay there next time we came to Atlanta. She was amazing! It was the best treatment I have ever gotten at a hotel (I have stayed in a lot of hotels). Thank you Gwen for a wonderful stay!

cleanliness, key card entry to the buildings, customers stayed in their suites, low noise level in the suites, kitchen appliances and utensils including oven.

Manager Gwen was rude, combative and condescending. Horrible person to talk to as well as the night shift person

The location is amazing! 6 mins to the North Point Mall that has all kinds of awesome shops! The Avalon is not that far away either! The Amphitheater is only 6 min away! We loved the staff! The two small issues were rectified in a timely manner due to the staff! The kind clerk the first night of our stay was professional and courteous! The managers in duty the next day Gwen and Nik were phenomenal! If I could give them a 9.5 I would!!!!

The only, and I mean the only thing I did not like was the Queen Studio is quite small. It shares one tv that is a bit awkward as there is no division between the queen bed and sofa bed. It wasn't horrible, but none the less a lot different than the picture I had saw in the website. That is such a minor issue, tho. Other than that small issue, I would recommend this hotel to anyone. Next time I will chose the two bedroom suite that has two separate bedrooms as well as a seating area with pull out sofa. Plenty of room for people who need darkness to sleep and others whom need the TV to sleep.

OMG Odette was a freaking awesome welcome wagon. She had us in stitches. The property was clean well stocked and amazing. Breakfast was excellent and to be honest it was a 5 star all day long.

Nothing

The front desk lady who was on call when I arrived showed excellent customer seryand great hospitality!! Forgot her name but heavy set and light skinned

Everything was great

Very clean, comfortable and clean hotel. The staff is very friendly and accommodating. Breakfast is better than most hotels.

Was clean. Good coffee, nice bed sheets. Feel secure, all the building's doors open with the room card key. Nice housekeeper staff.

Poor breakfasts, all the cooking pots were missing, they should check this before guests arrive. We got them after speak with the housekeeper.

I liked the location & the kitchen.

There wasn’t a table in the room.

Very customer friendly. Was very helpful and excited to see us.