Everything was perfect! We even got an upgrade to a pool view room for no additional cost. Breakfast buffet was massive - lots of different options. Access to three pools gave us choices each day. Staff were so friendly and knew us by name: special shout out to Beryl, who went above and beyond for us. Villas were spacious and immaculately clean. Denarau has access to everything you could possibly need - either on site or within a short distance. We would stay here again in a heartbeat.

Nothing - I would be worried about anyone who complains about any aspect of this property!

- Spacious clean rooms - lovely gardens - Large Lagoon pool - Desk for activities bookings - Bula bus was fun - Access to all resorts in the area - in house activities (though finding what was on was not simple)

- Pillows were very uncomfortable - terrible internet connection - no smart tv and could not access anything like Netflix even with Chromecast - accept card only with 3% charge - wanted to charge us $450 when asked for a midday checkout - ALOT of noise comes through from upstairs - front desk staff not very helpful many times - contant extra costs

The location is absolutely stunning , picture perfect so peaceful and dreamy. Staff are absolutely lovely

The villas are very outdated for the price. Also was charged an extra couple hundred dollars when checking in , unsure what this charge was for , they mentioned surcharge for international cost? Also you have to pay an extra $500 on top of the surcharge which is a holding fee so that if you charge anything back to your room then this amount is used.I just didn’t like that this was not mentioned anywhere. However the location is absolutely amazing and we had a great time.

Loved the multiple pools, the spacious bedrooms, the incredible friendly staff, our room was cleaned daily, and the maids are so lovely. The buffet was so good for breakfast and was available between 6 and 11 which is heaps of time. Dinners were great with all of the restaurants on site. 100% coming back for another holiday, we stayed for a week and by day 4 all the staff knew us. Kids club was an absolute godsend, kids loved it and we got some much needed r&r while they had fun.

Pools closed by the villas at 7 which felt a little early because it was still extremely hot after dinner. Slippery tiles in the rooms would be my only real issue but not enough to put me off coming back

Significant improvement from our last visit in December 2022. We had booked and paid in full for a 3 bedroom villa in April 2022 only to be told when we arrived in December 2022 that none were available. No prior notice had been given to us whatsoever of this situation. We were offered 2 two bedroom villas which was quite unsuitable for our young family. We took one two bedroom villa. This villa had no towels, bath mats or face washers in it whatsoever when we entered the villa. it took a considerable period of time for these items to arrive after we rang and complained. We were refused any financial compensation for the extra money that we had paid for the three bedroom villa compared to the two bedroom villa which we received. This time in December 2024 our booking was honoured and we received the apartment that we had actually paid for. Last time we had room service as we arrived later in the evening. The room service took a significant period of time to arrive and was simply the worst room service food we had ever had. The fries with our burgers/sandwiches arrived in sealed plastic containers as unappetising limp bits of cold potato. This time room service later in the evening arrived in a timely manner and was of a significantly better standard from the room service in December 2022.

Birds flying around inside the restaurant at breakfast. The unsightly building site immediately opposite the building where our two bedroom apartment was located.

Awesome location. Very family friendly environment. Travelled with a 9 month old and felt at home. Everyone was so friendly and accommodating. Special thanks to Yashmin Kaur for her help and support. Her customer service skills were exceptional and she really helped us above and beyond. Staff was keen to help any way possible. Also a very special thanks to chef Shaikh for his hospitality during our entire stay. He is a master preparing wonderful dishes and his chicken curry and masala tea was to die for!. Will definitely stay there again

There was a minor issue at our villa but staff went above and beyond to help us and make us feel heard, special and comfortable.

Breakfast was excellent, and we had room service which was mainly very good, with one blip, which they rectified immediately. Buffer dinner was excellent. Our sea front Villas were excellent and we enjoyed spacious rooms (3) and a lovely lounge, dining area. Good sized fridge, dishwasher etc. Porter service was excellent, maid service was excellent. Lovely pools, beautiful views from all of our rooms in the villa, easy beach towel service, mainly great cocktails too. They also helped us to book local activities which we really enjoyed, especially the Authentic Fiji Cruise and the Nadi tour with mud bath and hot pools and massage.

We stayed five nights after visiting family in Lautoka first. We should have booked seven nights (or longer) to really enjoy the relaxing experience at the Resort. However, we had a great time.

We had the most amazing family holiday at the Villas. We stayed for 9 nights and I could not fault anything: - Amazingly friendly staff - Brilliant cuisine - Great pools - we went between 3 pools depending on the vibe of the day. Our 8 year old twins loved each one - Fantastic accommodation - although a little dated, we had a lot of space and the room servicing was always on point. Rooms are incredibly clean, and, moreover, very functional - Incredible kids’ club I could keep going. Suffice to say that we will back in a heartbeat. Some of the reviews talk about it being pricey but you definitely get what you pay for!

The Fijian people are the friendliest people on earth. At Sheraton Denarau this is no exception. The staff were top level, friendly, courteous, professional and happy. The service was impeccable. The rooms were modern, clean and comfortable. Housekeeping do a wonderful job. The pools are awesome and poolside staff are always friendly and obliging. We have never experienced such an amazing array of breakfast foods at the buffet. The buffet was outstandingly excellent. This was truely one of the best holidays we have ever had. We will certainly return.

We loved everything. Nothing could have been improved.

Sheraton Denarau Villas was the perfect spot for our family of four! We need two bedrooms and a small kitchen and laundry (which we used daily!). The breakfasts are lovely and not too crowded. The staff are so friendly and helpful. Our rooms and bed were very comfortable and came with everything we needed. There’s a small grocery store right next door, pool access right outside our room, a bar and restaurant a short walk away - all this without even being in the main resort - a 2 min walk from our room. We were very happy with our stay and convenience of location for nearby adventure. Highly recommend the zipline park at Sleeping Giant Mountain and the Big Bula waterpark if travelling with kids!

Nothing!