We had a room with a view of the river and the Locks, The hotel location was perfect for walking along the river front and getting to the local sights. Great to see the large and small ships entering and leaving the locks. Restaurants at the hotel were very good especially the outdoor restaurant. Very relaxing atmosphere. Staff were great and the hotel manager went out of her way to assist me to get something printed that I needed. Also really loved the in hotel Starbucks.

Beds were comfortable. I found the room itself very relaxing.They offer a very convenient room service. Good food. You just need to scan the qr code on the desk.

Not the biggest deal, but one of the cleaners knocked on our door twice to see if we were gone so she could start cleaning. The first knock woke me up, it was pretty early. No do not disturb signs available. First time experiencing this in a hotel.

Hotel staff were professional & courteous, outdoor restaurant was very nice, television was good size with multiple channel & movie access. Beautifully situated by a riverside boardwalk.

When asked to have sheets changed, the bed was made, but the linen was not changed.

Typical of this chain, clean and well kept rooms, great beds and bathroom. Did not have breakfast but they have Starbucks on site.

The dog charge is clearly a financial opportunity to make some easy revenue. A $40 charge can in no way be reflected in the cost of 'pet cleaning'. That would be the wages of two housecleaners working for an hour in one room. By far most dogs would be well toilet trained before owners would allow them in a hotel room. And the move in dogs is toward non shedding varieties. Unjustifiable.

I had the Sunday brunch and it is always really good. Bed super comfortable Rooms were clean

There was a consistent banging coming from where in the hotel. It was Sunday morning so I don’t believe it was construction. Could not figure out where it was coming from but it was loud enough to wake me from sleep at 7 am.When I did fall back asleep, house keeping knocked on my door at 9 am. I did not have a do not disturb but I thought that to be very early when check out is noon. I am a very light sleeper and so I only managed to get about 4 hours of undisturbed sleep between loud guests until 3 am, the banging and the house keeper. My room was at the end of the hall close to the exit stairs and could hear very clearly every time the door closed and that went on until 3 am. These things are out of the control of the hotel but things to consider if you’re hoping to sleep well.

Breakfast and dinner where both excellent.

The shopping mall across the street seems to be a meeting place for car enthusiast, that like to rev engines at night. The road also seems to be an area where they like to "burn rubber" due to the many marks on the pavement.

The view was awesome, the room was comfortable, cozy and was a great fit for our family ! (Children aged 6 years - 1 month old ) Staff was amazing, friendly and professional. The hotel itself is very nice

The breakfast was sadly over cooked and cold :(

The location is prime with easy access to attractions and the US. The rooms are exceptional and the beds are comfy! The staff are attentive and personable! Highly recommend.

The only thing I didn't like was the pool area that was quite messy and the pool had lots of debris in it.

It was a wonderful location, beautiful view, staff was very friendly and the location was clean. Went to the restaurant was fantastic!!

Room keys were used for everything. Elevators you had to use the key and it was very frustrating. One elevator broken.

Front desk staff in particular were wonderful - helpful, personable and knowledgeable. Additional facilities, housekeeping, bar and event staff I encountered were also friendly and courteous.

Out of the control of the property, but the road is somewhat busy with a sharp turn close to the entrance/exit. For walking and crossing to the mall in particular it's a little dangerous.