Location short walk less 10 mins to city, but this was slow walk through the park, as were enjoying it. Beautiful gardens at hotel, and the stroll through the park to the city is lovely, kids play park and toilet on route, and a lovely tapas bar in the park, serving warming rum hot chocolates along with other delights of food and drinks. Alternative 5 min walk down Castle Street, turn right out of hotel but less scenic, although Pinocchios Italian is there which is fab! Staff were great,helped us store baby milk in the fridge with access all the time. High chair for little one at breakfast too and he loved the fruit and yoghurts. Room very good, double bed, 2 singles, arm chairs, tv, kettle. Nothing too much trouble for staff. Attentive staff but not intrusive Arrived 11:30, paid for room, enabled to park at the hotel and check in later. Very clean room,castle view,just lovely short break. Breakfast great, cereal, croissants, fresh fruit,organic yoghurt ,selection of teas and hot chocolate along with fresh coffee. Loved the hotel itself, with quirky floors and sounds!! as it should be in a place of this character. Good selection of beers and spirits. Location superb for the city, but also for Howletts Zoo, a 10 minute drive away, which was a great day out. Superb base for exploring the town and further afield. Would recommend. Shame we were a week too early for the Christmas Markets but looking at the setting up around the city and Cathedral it’s going to be great so will be back in a couple of weeks to Castle View Hotel. Price and location, alongside the cleanliness of the hotel and the great staff it’s a no brainier not to return for a family break and will be my go to hotel when in the area for work. So pleased I found this hotel.

Water pressure,however with multiple rooms and historic building to be expected, water was lovely and warm though, so good if lengthy shower.

I recently stayed at Castle House Hotel for a couple of nights and had a truly pleasant experience. The hotel is located in an excellent area, offering great connectivity and just a short walk from the town center—making it very convenient for exploring the surroundings. The property itself was impressively neat and clean, with well-maintained rooms and facilities that reflected a strong attention to detail. What truly stood out, however, was the outstanding service provided by the staff. They were incredibly prompt, helpful, and consistently went out of their way to make the stay comfortable. Their warmth and professionalism really made a difference. I would highly recommend Castle House Hotel to anyone looking for a comfortable and conveniently located stay, backed by top-notch service.

Nothing

For us the hotel is at a great location from city centre. The East train station is basically at the door step, the West one is 15 minutes walk, which we did not mind at all as we came by train. The hotel is in an old building, with thick walls, it had a kind of charm, which we liked. For breakfast we had continental, with lots of varieties to choose from. Personally I like a continental breakfast, my partner missed the traditional English one ( he is English though), but we were satisfied with it overall. Our room was on the ground floor, with a huge bathroom. The room was big and had everything we needed. The hotel staff was extremely helpful and kind, we enjoyed our stay. We highly recommend the hotel.

These things just for mentioning for future guests - we couldn't open the windows (we were on ground floor, faced towards the carpark though ) but it was not a problem generally, as the room was cool enough for us - sockets under the tv (again, this is an old building, and because we booked the room quite late to Easter, we got a room with the twin beds pushed together, so the bedside sockets were behind the headboard out of reach)

We went for a single night so that we could spend the day exploring Canterbury. The hotel was in the ideal location for a starting point on this adventure. When we arrived at the hotel, we were checked in quick and taken up to our room. The person on duty was lovely. He greeted us as we came in and out of the hotel, he was polite and patient at the bar when ordering drinks. We played a game of scrabble while in the bar. They had a whole array of other games and books to choose from. The bar although small had a good selection of drinks and was very cosy. The bed at the hotel was comfortable and warm, and we couldn’t fault the cleanliness of the room. Overall it was a pleasant experience for us.

We stayed at this hotel for 5 nights 24 - 29th November 2024. Although the location is on a busy roundabout, our room had secondary double glazing, so not a problem. Bed and continental breakfast on offer, which was lovely. All staff are very pleasant and helpful. A ten minute walk brought you to the centre of the town, with it's variety of shops, cafes, restaurants and pubs, also Christmas markets in centre. A visit to Caterbury Cathedral is a must, it's a magnificent building steeped in history. Would definitely visit again. Jan and Chris Henderson, Kenley, Surrey.

Perfect location, very close to all the shops, restaurants and main attractions. Friendly staff and very helpful. We had a family room facing the street, couldn't hear the outside noises during night time, space in the room is plenty and bathroom big too. Plenty of towels, toilet paper, coffees, teas. Exceed it our needs, good sleep, the radiators were burning but i think it was necessary as the room was big. We were in town just for a night and it made the perfect week-end for visiting Canterbury. Thank you Bryan for the surprise in the end for my husband's birthday. The garden looked nice and adds value to the hotel.

Future visitors I'm sure they will be aspects of the place that you won't like is just our whole experience made it a very enjoyable stay.

An excellent, reasonably priced and very comfortable b&b in a great location for visiting Canterbury. This really is a lovely town to visit and everything was in walking distance. Some reviews have complained about there not being a cooked breakfast. However, there was such an amazing range of foods on offer that I really enjoyed it: cereals, seeds, nuts, dried fruits, yoghurt, cereal bars, croissants, toast, cheese, ham .... fabulous! The room was very comfortable, very warm and a good size even though we chose a small double. It was lovely to have a bath in the bathroom.

Nothing - all great. It was probably my own error, but worth mentioning that this b&b does have its own private car park. We parked in the fee paying car park next door before we realised our mistake and moved.

I love to stay in older buildings with charm rather than modern hotels. The Castle House Hotel was perfect ! We had a lovely big room with ensuite and queen bed and plenty of wardrobe space. Occassional noise from outside but faint and not enough to disturb us. Comfy bed and really great breakfast in a charming dining room. The staff were friendly, helpful and attentive. A big carpark with easy access from a quiet street. The hotel was well positioned for exploring Canterbury. Theres a little garden accessible from the back of the carpark which would be nice to sit in in summer.

We had a great stay. If I had to find fault the water pressure in the shower was poor a little bit of maintenance needed in the bathroom - chipped paint. There are some downstairs rooms but no lift, so no good if you can't climb stairs. Stairs have a high rise consistent with the age of the house.

The location was fabulous. The hotel had character and charm. The continental breakfast was good. On arrival the hot water boiler had broken down and the hotel staff were working hard to get it repaired. Because of this unavoidable problem we were moved to another room in good time. The staff did everything they could to ensure we had hot water as soon as possible. The hotel then voluntarily gave us a rebate for the period of time that we didnt have hot water. We were impressed by the customer service.

Great staff, optimal location just a few minutes walk to the city center, on-site free parking, old building, but clean and spacious with all the facilities required for a short stay. Breakfast was cold buffet style, but plentiful and with good coffee! And at check-in the staff offered all types of milks for different allergies/requirements. Our room had a huge comfy double bed, and two single beds at almost floor level (like camp beds). They are very handy for small children that might fall out of bed at night, and were totally fine (and comfy) for our teenagers too! So request those beds if you have little ones with you! Didn't try the in-room coffee, but the biscuits were a nice treat. Shower was an in-bath type, as you'd expect with an historic property. Certainly powerful enough and spacious, but the step into the bath might not suit all ages; though I heard another guest mention they requested a room with walk-in shower. Seems like a very accommodating hotel! Overall very clean and comfy.

Rooms upstairs didn't seem to have opening windows, nor aircon in the room, so missed a bit of clean air in the morning. To be fair, there was a decent fan in the room, but we left early so didn't experiment with it.