Location is amazing ski in and out very easily (but need a car to go out in town for dinner/ not a pb for us) Nice staff. Receptionist Natalia contacted us in advance of our stay. Very responsive and good recommendation to rent skis. Perfect for a couple of days if not too picky.

We were at the ground floor, very convenient to be next to the ski room but very noisy (very badly insolated). The kitchen is also on the same floor which is noisy. There was also loud music from 6am which woke us up (even if we do like Queen). It is true that breakfast has good choice but the quality could be improved as we are in Italy!

Breakfast was excellent; as were dinners. Service was terrific! Bar service was fantastic. Location in Borgata is very good as it easy to get to the lifts. Staff were friendly and supportive in every way. Ski rental next door.

We had two rooms and one room was a bit dated and the shower pressure was weak. Borgata wasn't a great location as the 1/2 the slopes were closed New Years week. Ski rental is next door but is very crowded beginning of the week in AM.

Absolute amazing location for lift and slopes. Staff very friendly and helpful. Very good price with tasty breakfast included.

It was a bit isolated from Sestriere main town. The last bus back was at 11. We hoped we could get a taxi if we wanted to stay out later but there were none. Did result in earlier nights and better skiing though!!

All the staff were very helpful and went out of their way to help. Food in hotel was good. Nice bar and afternoon cakes. Great location for ski lift.

Would advise specifically asking for double bed in advance.

An excellent position for those who want to explore France and Italy. Breakfast had a good selection of savoury and sweet food to meet everybody's tastes. The evening meal was made up of four courses with excellent appetizers in particular and a traditional menu on Saturday for guests to try the local food which was delicious. The hotel also caters for guests with particular dietry requests. The staff were all very welcoming and attentive. The rooms were comfortable and clean.

The rooms need a little bit more maintenance during the low season. However, the hotel staff dealed with our requests straight away without any problems.

The staff were exceptional. We had a problem with our car during our stay and the hotel staff, especially Natalia on reception, was absolutely amazing in helping us sort it out. Good breakfast, great location for skiing with a chairlift just a few metres away.

The hotel is in Sestriere Borgata - which is a little hamlet out of Sestriere itself. We were there towards the end of season, so it seemed a little quiet.

The staff were wonderful. The gent who checked us in was so helpful in getting a ski pass. Natalia was also great. Throughout the trip she helped with everything from band aids to meal bookings.

Nothing comes to mind. Bathroom door was squeaky.

The staff were very accommodating, resourceful, and gracious.

We were slightly ahead of the beginning of the summer season, so there were few other establishments open in the vicinity.

Amazing, helpful and friendly staff that creates a family-like mood, direct access to the slopes, very good breakfasts and pretty big nice rooms, a very convenient place for skiing

We’re enchanted by the staff, localization and the whole experience we had there. The staff, but with special thanks to Natalia and Marco, was great to support our visit. From tips on ski classes to delicious restaurants, they made our trip memorable. Thanks!

Family room was warm and in the right size, but it requires renovation, especially thinking in comfort.