Great location right next to Charles Bridge. Close to all major attractions. Very freandly and polite reception staff. Good price for such a location. Breakfast included. There is a minibar at reasonable prices.

There was a strange musty smell in the room, possibly due to old furniture or lack of ventilation. But the bathroom smelled normal .The overhead shower was covered in rust, but the hand shower was clean and new. It would be worth paying a little attention to cleaning(wipe sockets, hair dryer buttons-they were covered in dust ). The window only opens into the corridor, which makes it a little gloomy. The woman working at breakfast downstairs was very rude, she spoke something rudely, but we did not understand her.

The location couldn't have been more perfect. Myself and my partner enjoy long walks and to most places by foot. This was perfect for getting to all parts of the city. With a tram stop a short distance away too, everything was so convenient. The breakfast was always delicious, and the staff were so helpful. When we were visiting, we got caught in some pretty heavy thunderstorms, but the room facilities made it so comfortable for drying off and getting ready to head back out. Still can't get over how spacious our room was too!

Not necessarily a bad thing, but the stairs to the top floor are tough on the legs when you've had a busy day. Don't feel bad if you take your time to get up them, and it's funnier to see who has the wobbliest legs at the top!

A fantastic traditional hotel very close to Charles Bridge in a picturesque part of Prague. The room on the top floor was exceptional and well exceeded our expectations. The hotel was great at communicating with us before we arrived and arranged a transfer from the airport. Breakfast was great in the basement which added to the quirkiness. If you like traditional hotels at a great location then don't hesitate to book.

Nothing really the only thing to consider is there are no lifts and the hotel is on 4 floors so if you have any issues getting up and down stairs maybe contact the hotel in advance

The location of the hotel is excellent, just on the other side of Old Prague that can be accessed over the spectacular bridge less than 200 yards away. Being on this side not only enables you to explore other parts of Prague that are as equally interesting and historical (the church of St Nicholas and the bars/cafes surrounding the square are well worth a visit), you can also spend time away from the busier tourist parts. Highly recommend this hotel and the staff are all exceptional - especially the front of house staff😍.

Nothing really. Just a few minor tips - get an Uber from the airport and back they are cheaper than booking others via booking.com or other sites, be prepared to be well fed - the portions sizes are immense and take good walking shoes, whilst you can use local transport the best way to see Prague is on foot - lots of walking tours that are well worth the money and also good for your health (after all the eating the exercise is well worth it!!)

The location was great, just minutes away from all the key sites. The rooms were clean, comfortable with special little touches for coffee and tea. The staff overall was great, especially the young man that had to deal with an unreasonable, rude, young lady demanding accommodations and an upgrade that was not the hotel's fault. She had made mistakes in her booking and was blaming the hotel, holding them responsible. He dealt with her patiently and professionally while he was trying to attend to us checking out. He held his cool and we were really impressed with him.

The only thing would be maybe a little area that you could sit and talk with with friends instead of in the room

The Residence U Černého Orla exceeded my expectations. The location is simply perfect, just a few steps from the iconic Charles Bridge, making it easy to explore the historic center. The building, full of charm and history, provides a unique atmosphere, with elegantly decorated rooms highlighting baroque details and a cozy environment. The breakfast was one of the highlights — varied, creative, and served with great care. The team is extremely attentive and helpful, making the stay even more enjoyable. Finally, the price-quality ratio is excellent. I felt that the experience offered was well worth every euro spent. I highly recommend this residence to anyone looking for comfort, historic charm, and impeccable service in the heart of Prague.

As for less positive aspects, I would mention the lack of a full-length mirror in the room and the absence of an elevator, which is understandable given the historic nature of the building. However, these points were not very relevant and did not affect the overall experience.

The perfect hotel for a long weekend in Prague, the most perfect location, right next to Charles bridge and surrounded by many restaurants. The hotel itself was beautiful, felt like a real traditional Czech atmosphere. The staff were super friendly and helpful. The room was really roomy, with a mini fridge full of goodies, fabulous AC, modern and clean bathroom. Just perfect!

The only slight downside was the lack of windows in the bedroom, we had a central room so it wasn't possible but I do like to look outside even to see what the weather is doing. Not a big deal at all but if you want a window check which room you're booking.

Great location—walking distance to main attractions and close to tram stop. Easy to enjoy both day and night views, especially with late sunsets. Lovely period house with period features. Clean room, modern bathroom, and tasty breakfast with good variety (yogurt , both grain bread and sweet pastries, warm eggs, vegetables, hams etc.). Our friend stayed in the attic room and enjoyed unique rooftop view.

1) The bed mattress bit sunken. 2) Could hear neighboring guests talking.

This is a fantastic place to stay, just by Charles Bridge & many lovely restaurants nearby. The accommodation was excellent - really comfortable bed, large bedroom with everything we needed & so quiet even though in the heart of Prague. Breakfast was lovely with plenty of choice. Staff were fantastic, Lucas on our arrival was outstanding - so welcoming & helpful. All areas were spotlessly clean- I would definitely recommend to stay here if visiting Prague. We stayed 3 nights.

Nothing

It was a real pleasure staying at U Černehó Orla residence during our visit to Czech Republic. It's located in the heart of Prague city center, a few steps away from Charles Bridge. We could go everywhere on foot. Our room, Royal double room on 3rd floor was exceptional!! The breakfast room was also interesting, as it's an old cellar renewed and beautifuly decorated. Breakfast was yummy, with lots of options everyday. 👌

There's no elevator in the residence. For us was fine, because we had no problem with the stairs. It ' ll be a problem though for sure, for people who can't make it with stairs .