Excellent location and the Sage Suite was a great sized room with enormous balcony. Bed was comfortable and the coffee machine was a nice addition, also loved the body wash. Friendly staff and overall great cleanliness!

Air Con was very loud and had to constantly turn it off/on during the night so we did not have a great sleep. Car park fee a little excessive, should be included.

Staff were friendly, approachable & helpful from the moment we arrived until the time we left. We enjoyed the happy hour drinks. The room suited our needs well, only thing we could fault at our time there was the bed. Although it was comfortable it was two singles pushed together and if you rolled over whilst in bed they split apart, leaving an uncomfortable gap (staff advised that it can be arranged for a different mattress to be used for our next visit and have noted our profile). Undercover parking (paid) was located directly under the hotel. Although there is alternative parking away from the hotel that the staff can help with. We didn't realise until we walk around the area that you need to pay for parking around the surrounding area and street parking was limited and restricted. Outdoor pool looked inviting although we didn't get an opportunity to use it. Short walk to nearby eateries and supermarkets, hotel also had a restaurant that looked appetising. If you are going to an event at WIN stadium the Sage Hotel is the perfect location to stay.

Our room was lovely as it overlooked the golf course, but twice the room service people missed us. The card to hang out to have the room made up was two sided, with the second side saying do not disturb (or something similar) and I think it must have twisted around. However, after the first time we were missed I spoke to the girl servicing the room and she did a great job refreshing things while we were out.

The entry from the carpark to the hotel, through three very grubby fire doors did not make a good first impression but once inside the hotel it was fine. I have mentioned this to the hotel so hopefully they will get them painted.

Thomas made our getaway super comfy and extra special taking extra care with our needs and he is just a genuinely lovely person all round. Very grateful for all the staff, our dinner at Coldwater Creek and the full continental breakfast selection at Five Islands. Please also thank the daily room cleaning services. We are looking forward to staying again soon, the NZ Warriors are coming to town, we know where to go, this time with the whole tribe. Thank you Sage, it was a relaxing, revitalising and healing experience. Fans for life, Joy and Richard Kahotea 😊💛

Nothing to add here.

This is a wonderful hotel. I was asked on arrival if I'd like a cheaper upgrade, which I took and the most amazing views. The staff were always very pleasant and helpful with anything I needed. The room was spacious and comfortable. Everything is kept lovely and clean. I had breakfast there both mornings, which has a wide selection for you to choose from for a decent price. One of the added extras i love was the free water in the lobby to fill up your water bottle. You had a choice to even get sparkling water if preferred. This was a very nice touch. You are a stones throw away from the most beautiful beach, town, and some lovely food places. I thoroughly enjoyed my stay here and would stay again if I returned from the UK 🇬🇧

Close proximity to WEC. Comfortable beds, and lovely staff.

Bathrooms still really need mould issues addressed. This has been a problem for many years in the 5 times I have stayed at this property. Unfortunately I feel that Sage needs to contact the organisers of Southern Stars to request that schools don’t use the hotel as a meeting place. The crowds out the front of the doors, and cars parking in the driveway made it difficult and unsafe for us paying guests to enter and exit the hotel at times.

The bed was excellent and I slept really well. The location is good with some lovely walks straight out of the door. The room was very pleasant and spacious. I would have liked a different view but it was pleasant enough. The room was clean and well presented overall.

I was disappointed that parking was an additional cost, and while I was able to get more from reception, the supplies of tea and milk were limited when I first accessed the room. I would have appreciated some hand cream in the bathroom. The food and beverage options in the restaurant did not have much of a vegetarian selection and there was only one zero alcohol option, a beer, which was good. Perhaps consider getting some Minchinbury zero alcohol sparkling wine or something similar. I haven't yet found a good red wine option in the zero alcohol range.

Excellent for what it is at this price point. Booked the Executive Double Suite with two queen beds, balcony and view of the stadium and ocean. Extremely spacious to the point of being excessive, both in the room and the bathroom. The best part were the staff. Always friendly and smiling, interacted with the kids. And desk is manned 24hrs. Great little help-yourself-fridge with snack in the lobby in case you're peckish in the middle of the night. Conveniently location close the stadium, beach and McDonald's and the centre of town.

No digital TV, but I guess that's still the case with most hotels. Breakfast and food at the restaurant a bit pricey.

Loved the hotel location, the views from our room but most of all the extra friendly staff.! Absolutely everyone was cheerful and helpful and made us feel welcome and comfortable. The bathroom cleanliness could be improved but it was fine as I also got told you are in the middle of renovations. The fact that I only found out at check out and didn’t hear a noise speaks par amounts of how you are managing that side of things. Being next to the beach to surf straight to and from our room was a total luxury. The room service was amazing and the food (bbq octopus and vegan chocolate cake x3!) was delicious! I will def recommend this hotel to both colleagues and clients that travel through Wollongong :). Keep up the good work!

The room was good and the bed was comfortable. Having the second space we could use when the baby went to bed was great.

Check in was stressful. It took too long with my toddler who started acting up. The eftpos machine was problematic and wouldn’t accept my card, my keys had to be coded twice. The online menu needs to be updated. I ordered wine that is no longer stocked and then it was a drama with a refund. I didn’t love the house wine, but the staff did offer multiple discounts to make up for it. The room cleanliness could improve. There was a pair of socks under the desk in the room that weren’t ours and the shower wasn’t as clean as you would expect with mould visible in the grout.