Friendly staff in hotel and at conviently located restaurant. This heritage property is most comfortable with an old world ambience in a great neighbourhood. Enjoyed lots of free coffee in lobby in the mornings and pleasant service by staff at all levels.

Smokers from both the pub and hotel hang out at a corner which was just below our window when we had an upstairs suite at the cottage ,so we had to close it at night to avoid loudish conversation. Also our room in the main hotel could have used an extra bedside table with lighting for convient reading.

Close to city centre and tourist attractions, nice diner downstairs for breakfast, and a nice old pub for drinks.

Parking is first come first served. So I didn't get to park my car as advertised until the next day. The building is a historical 115 years old, but that's their excuse for no AC and no elevator. No ironing board and iron in the rooms, I had to wait 45 minutes for another room to finish using the set before I could use it. The bed took up 75% of the room, barely enough room to walk around the bed, if you have multiple cases you will not be able to move. Very expensive for what I paid for, not worth the money.

I have stayed there before. It is located in a quiet residential area and is about a 10-15 minute walk to downtown Victoria, the ocean and 5 minutes to Becon Hill park and grocery shopping. The restaurant and pub have excellent food and a nice selection of beer on tap. Some of the rooms are small but have nice size bathrooms that have been renovated/upgraded to newer fixtures(great 2 head walk in showers) There are also larger rooms which I had the pleasure to be upgraded to during my last stay. The history of the building and the extreme funky ness and vibe make it a very relaxing place to stay. The staff are friendly, happy and appear to like working there.

There is no in room coffee but they have freshly brewed coffee in the lobby from early in the morning and all day. The building is not assessable due to its age which could be a problem for some.

The James Bay Inn is a beautiful old building with lovely antique furniture, colourful carpets, and a delightful atmosphere. Every member of staff we had contact with were super friendly, helpful, and jovial. Location was excellent. It was just a couple of blocks walk to the Empress hotel, Government buildings, museum, and waterfront area; one block to Beacon Hill Park, one block to the supermarket, JBI Pub right downstairs, and surrounded by amazingly beautiful old homes and gardens.

The room was a bit small. However, that is the room we chose. I would have loved tea making facilities in the room, as well as in the lobby.

Excellent location in lovely part of Victoria, near bay, museum, pask etc All staff were lovely, helpful and pleasant wifi free parking in centre was a great bonus the cafe/restaurant downstairs was great with private bay areas for small groups to be together the complimentary coffee in the morning was plentiful and excellent quality

The Inn rightly prides itself on its history and tradition. However if the heating system was updated e.g. with thermostats in each room, the old style could be maintained but at the same time be more comfortable and friendly to the environment. Instead of lots of tiny portions of milk, to reduce plastic, perhaps a different system could be thought of eg using a jug or flask?

This place is a historic landmark - lavish halls filled with antique, period furniture. Emily Carr lived the very end of her life here and the house where she grew up (now a museum) is right down the road. It's a little enchanted fragment of a richer, more elegant past. So close to Beacon Hill Park you can taste the open water and feel the closeness of nature. Ten minutes from the Museum and Legislature. Beautiful art all over the walls, friendly and helpful staff, lovely diner and pub underneath - it's a unique lens to see Victoria through. Must visit. Very special.

it's not wheel-chair accessible - which would be impossible to fix without a major re-vamp. it'd be extra special if it came with free breakfast but there is free coffee. No real constructive criticism.

Well located hotel, nothing fancy but that's compensated for in the price. Ten minute walk to the major bus stops and Legislature area sights. Room was quite comfortable and had enough room to get our luggage out of the way. They stored that for us after we checked out. We used the attached cafe/restaurant for breakfasts. It has a pub too but we didn't hear any activity from it of a night.

No elevator which may be a problem for some. I didn't notice a heating/cooling option but temperature was fine for our two days.

The location was really close to harbor. We were able to walk everywhere downtown and could leave the car in the hotel parking lot. Room in other building had great little kitchen where we could eat breakfast on our own.

My family member's room wasn't close at all; it was in a different building. Staircase to that room was very narrow, hard to get large suitcase up the stairs. Be sure to bring your plug for your phone charging. No USB outlets anywhere in our room. Hard to get to outlets, some were behind furniture.

Comfortable, clean, sunny room. Bed was very comfortable. Instant abundant hot water in the sink and shower. Staff was most pleasant and helpful, suggested (and found for us) a better room than I had originally booked. Excellent downtown location.

Room was a bit hot the first night, but slept OK by keeping the window wide open. Not clear if we could adjust the heat in any way--afraid to turn down the tap to the hot water radiator lest we screw something up. Might have helped if there were instructions in the room about how to control the heat?

This is a 114 year old building .It is very clean and well maintained. As one comment said ,it is dated but very cozy and friendly. It is well located to Victoria's core attractions . If you enjoy walks it is central to parks ,beaches and shoreline attractions. Staff are wonderful to deal with and the prices are the best in town for dinning and location.

You must understand it is old . If you want slick modern and expensive, go elsewhere. This place is comfortable and homey . We enjoyed our stay very much.