Great staff, great hotel, great location for us. Having said that, the card readers at check-in are absolute trash. Stayed here in late February. Tried 2 different readers several times on two different cards before approval. Same thing again end of March. 5 denials on 2 cards on both readers before approval. After check-in, went to their bottle shop next door and the shops card reader worked fine. Also, no tap available on hotel readers. Met a couple in the elevator who experienced the same situation. They were very upset. Felt it to be very demeaning. I know my cards are valid. Nonetheless, it is embarrassing, knowing your cards are good, to have your cards rejected especially while others are waiting to check-in behind you. Replace those readers. They're not that expensive! As an aside: provide traditional coffee makers. Keurig is a poor second.

The room was super clean & comfortable. The bed was great , it had a fridge , microwave & coffee maker. The room was updated. Close to downtown i parked my car and never used it for the 4 days I was there ,Parking was around the corner and seemed to b safe. Staff was always friendly , patient and helpful. The restaurant down stairs was really good and so convenient. Price was great

The down side was once u left the hotel if you went right one block you can came to a seedy area, many homeless & drug using ppl on the streets just dont go right. ( was quite scary ) Also I could hear the doors shutting and something above me sounded like they were dragging furniture across the floor every day, However that never kept me up at night or woke me up as it was during the day not night time.

This hotel is centrally located in the heart of Victoria and we were able to walk the entire downtown area. There are many restaurants within walking distance too. We had lunch at the Sticky Wicket, which is immediately beside the hotel, and the food was very good. We had a king room with a fridge and microwave. The hotel has been nicely renovated, and the room was spacious for two people and nicely decorated. Bathroom was modern with a large shower, and the bed was comfortable. The room seemed quite soundproof, as we were never disturbed by outside noise. Twice I called housekeeping for extra supplies and they were at my door in under five minutes. All the staff we interacted with were exceedingly pleasant and helpful! We used the car park, which was right around the corner from the hotel and easy to access. As noted when we booked, there is an additional charge to park.

Honestly, everything worked really well for us.

Really liked the adjacent Big Bad John's, Sticky Wicket and Games Room facilities. Also was impressed with Concert Venue downstairs. Great location in Central Victoria. Close to everything! Liked the motion activated light under the bathroom cabinet. Really nice touch when needing to get up in the night to use the facilities.

Room was a bit small but clean and comfortable. Only one elevator.No Direct access from hotel lobby to restaurants. Had to cut through Big Bad John"s next door, which seemed kind of silly?

When I showed up accidently the staff gave me a room that had not been cleaned. I let them know and they were apologetic and gave me a $20 meal voucher. Both the regular staff apologized and the manager. I have stayed there before and it is a great location for restaurants and conferences. The staff are always friendly. In the past we road the galloping goose leaving our car in Tsawwassen and they were one of the only hotels that were cool with us bringing our bikes right up to the room. This is a great hotel to stay in as a bikepacker or anyone else.

There is nothing I didn't like. The rooms are comfortable, beds excellent, reno'ed and clean. I like stairs and there is plenty of them, there is an elevator if you want...but come on people use the damn stairs!

The room was fantastic, everything I had hoped for. Street view was excellent and bedroom was quiet and dark. Well laid out room. The location is excellent with parking right around the corner. Fridge, coffee maker, ironing board, iron, microwave, all the things anyone might need. Wonderful shower and very clean washroom. My 84 year old mother and my younger sister and I all wanted to stay longer than one night! My sister and mother slept in the king size bed, and I slept on the pull-out couch. It was the most comfortable hide-a-bed I've ever slept on, and the pillows are amazing! We enjoyed going to the pub Big Bad Johns and the night club Sticky Wicket. Most important to me was that no vacuums started up before check out time! I have stayed in several rooms at the Strathcona when I visit from out of town and highly recommend it.

I was a bit offended by the front desk person when I checked in. She spoke so fast and with an accent that I didn't understand, and I had to repeatedly say "pardon me?" because I didn't understand her. Perhaps if she had talked slower that might have helped. It was especially difficult to understand her when I was signing the paper work. Overall I would rate the reception service as poor. It could definitely be improved. Also, my mother and sister informed me the next morning that the king size bed in the bedroom had no blanket or duvet on it, and they were cold. I'm guessing maybe the housekeeper might have forgot to put the duvet on? But the heating controls work just fine so we turned it up.

What a wonderful location and the interior, the outlook, the sticky wicket.....everything screams the true essence of Victoria. You can literally walk all around and take a bus to anywhere around Victoria in just 1-2 min walk. The staff helped me with checking in early in minutes and also easing out my worries of checking in with a debit card. I will forever cherish this stay and recommend HIGHLY to book this place for its most epic location, price and everything else.

The morning front desk lady. She just wanted me to throw the key in the bin and leave. She said she will not give me any receipt and in the evening I had to call the hotel again to get a receipt which I got within five minutes.

The location is excellent. We didn’t have a car, and the bus line to the ferry stops very close to the hotel. We stayed for three nights in room 401, which has a view of the city. Since we wake up early, we loved watching the city come alive in the morning. The bed and pillows were comfortable, the heating system was easy to use, the staff was friendly, and the hotel was quiet. The magnifying mirror was excellent for applying makeup, the coffee machine was very good, and the coffee was hot and delicious. I took a photo of the blinds system, which I found excellent. On the last day, we left before 11 a.m., but we left our luggage at the reception with Elvie to enjoy a bit more of the day. The trip was wonderful and romantic. Thank you!

The hotel was comfortable, and located very close to the seaplane dock, inner harbor area and two streets over from Government St which means it was easy to go shopping and grab a bite to eat.

The area was very quiet at night ( after 7 pm in the winter ) so it felt a little dodgy at night and in the early morning ( McDonald's run ), there were many homeless people about but this is not the fault of the hotel and one could argue that it's not the fault of the homeless either. For the most part the homeless didn't bother people, of course there were requests for money but they were not aggressive about it.

The room was extremely comfortable and spacious, and its location downtown made it ideal for sightseeing around the area. The price was also quite affordable for the size of the room we got (the king suite).

Besides having the shower amenities like shampoo and body soap, there were little to no other amenities included, which were not the end of the world, but disposable slippers would have been nice. Also there was a constant very light "old" smell throughout the room, but it was not a major bother (typical for more historic hotels), and the room was very clean.