Very nice hotel for everyone. Good starting place to travel around and explore attractions in a neighbourhood but you need a car to be mobile. Nearest shops are at the distance of 3-4 km. The hotel has large and comfortable rooms, many swimming pools, beach at Dead Sea with mud for free. It was fun to have these local SPA & Wellness every day. Breakfast is very good with a lot of choice for everyone. Soft drinks for free in a room. Staff is very kind and helpful.

Checking guests at entrance for bringing own food and drinks. This is super odd! Even if you want to have some sweets or energy drink (not available in the area of the hotel), you need to give it back. They use the metal detection gate and X-ray for your personal belongings every time you enter the hotel. That's very stressful and unpleasant experience. Water in all pools was very cold in the beginning of May, so we used it only once. Showers at the beach didn't work but they have been doing some construction work there. Food and drinks in the area of the hotel were expensive for the family with kids.

The Hotel has a perfect location, with an own beach to dead sea. Most of the staff is kind and helpful. Rooms are nice, clean and well equiped. The cuisine is also good and variable. They provide mineral water for free.

There are a lot of flies, even to open the door is dificult if you want to avoid let them in.

We have actually selected to visit Jordan by coincidence being tired from long winter and attempt to escape from Europe to Orient. We arrived luckily early in the in spring when the whole earth became green, blossomed and the air was fragrant and fresh. The hotel is surrounded with a beautifully maintained garden with number of swimming pools. Probably due to early season only one with large Jacuzzi was open. Swimming in Dead sea is always enjoyment, but as result of windy weather it wasn't accessible everyday. So, I could imagine this hotel could have something that others may not even consider having e.g. one pools filled with water from the dead sea :) {Actually, it may not be that costly just a plastic pipe and a stainless steel pump} An unforgettable experience was the breakfast or dinner with an incredible selection of aromas and tastes... All people we have met there were very kind and always tried to help us even Police on the road. We felt welcome and very safe in Jordan and at the hotel.

Lovely pools.

It was impersonal and had very little atmosphere. The reception staff were efficient but aloof. My binoculars and phone speaker were confiscated by an unfriendly security officer as I entered the hotel for reasons of ‘privacy of guests) which was clearly not the reason. I had the binoculars for when visiting sites like Petra, hardly when lying by the pool! The only restaurant was the main buffet restaurant at a set price and I wanted to eat a very light supper. They did accommodate me but I sat alone in the other restaurant and felt embarrassed.

As am a golden Member am used to be in Holliday inn and used on the atmospher and I ready feel home , and if I find something not the way I am used to I ask and immediately it is there. Thank you for the efforts and especial thank you to Mr. Mohammad khaled from front desk and to hassan from the pool and the crew in the main restaurant belline Maria Baker maohammad and the whole staff and also to Chief Murad al hasanat.

I advise to look again of the price of the dinner as it is not reasonable and guests choose to go to other restaurants and not to dine in because of the high prices.

2 departments were outstanding. We are an elderly couple and my wife has some movement difficulties. Rashad and Ra’ad beach attendants were very attentive to my wife’s needs at the mud and beach. They took extremely good care of our well being. The F&B department is extremely important to guests. Led by the very hands on Mr Hussam Abuhana and despite the very busy breakfast and dinner crowds, he and his well trained shorthanded team worked steady and fast. His department was super excellent in both quality tasteful food and attentive service. All performed so well but Siti was particularly outstanding. We must also mention Rafat the housekeeping supervisor and his staff who ensured we have a smoke free room and an adequate amenities supply since we decline cleaning service. We also remember Suliman the buggy driver for his pro-active help.

We must also mention Rafat the housekeeping supervisor and his staff who ensured we have a smoke free room and an adequate amenities supply since we decline cleaning service. We also remember Suliman the buggy driver for his pro-active help. The hotel top management could also do a lot to upgrade the hotel to help the Front Office, Housekeeping and Maintenance Departments. Compared to my previous stay at this hotel in 2014, the room has lots of wear and tear issues and need urgent upgrading. However, the service from many staff was beyond excellent. For us, this somewhat makes up for what we (an Intercontinental group Priority Club member) would expect fm an IHG hotel like Holiday Inn. For this reason we rate the hotel excellent.

Amazing place to stay, it's the last pace we stayed after traveling through Jordan, we stayed mainly in budget options and this is a completely different league of course. Beds super comfy and staff super friendly. The breakfast was not only Jordanian with a lot of options which we liked. You can walk to the beach and take a bath in the dead sea, which is a really special experience. Check out was at 12, they offered to keep our luggage save and allowed us to keep using the facilities for the remainder of the day. Which is very cool!

Not all the pools were open which we didn't knew about before booking, it's okay and understandable, there weren't many guests, so it wasn't busy at the pool that was open. Only it would be nice to know before. The diner was expensive at 40JOD, so we ended up getting diner somewhere else which is fine, just be aware of this. The staff was maybe a bit too eager to assist you at times. Some people probably like this, but our Dutch people are not used to this. Again, definitely no reasons not to go here.

Can only recommend this resort. I have been there before. Very friendly and helpful stuff. Special thanks to Mousa at the Reception, who made sure we had an amazing stay. Also to the Room Cleaners, who did an outstanding job. Breakfast buffet has a great variety and is very good. The room is big and the bed very comfy. Great pool area and nice beach at the Dead See. Will come again!

The resort has its own private beach for accessing the Dead Sea, which is staffed by extremely helpful, attentive lifeguards. Upon arrival to the hotel, a great first impression is gleaned by the interior of the well-kept lobby. Furthermore, the breakfast buffet served a wide variety of items to satisfy every kind of palate. Local attractions are easily accessible from the hotel including the rather spectacular Mount Nebo.

The actual room itself did not quite satisfy 5* standards, and a couple of defects were clearly discernible inside the room, which included staining around the bathroom area.

the staff was really helpful and super friendly they upgraded our room to pool view room, the hotel have heated pools and play area for kids, the breakfast buffet was delicious and varied. they have nice beach with nice view for the sunset. Mr. Mahmoud Al-Masri and Mr. Haitham was really cooperative and made our stay more comfortable, also chef Murad and Mr, qusai from the restaurant was really nice and they gave us complementary drinks for the kids.

some times there is cart sounds in the night and the early morning but its not that big deal