The room is super clean and nice and comfortable. Special the reception lady was so nice and kind, when we got problem which we cannot fold the sofa bed back late at night, she was still coming to the room and helped us out. Big appreciate to her.

The only issue I experienced was after we checking out in the early morning at 9am, we accidentally left the bed guard for 3-yr boy in the room. If the room service team contacted us before 1pm, we were still around the area and we can easily came back. However, when I arrived home in Sydney at 3:30pm, we recognized the issue and phone the reception, we were told they got my bed guard and waiting for me to go back to pickup….unfortunately, I have to ask the team to ship the guard back to me and I have to bear the cost. I understand it’s my personal mistake due to the careless, but if the room was checked earlier and the service team can contact me proactively, all the additional things can be avoided.

For the price I was shocked by how nice ‘The Quest Nowra’ was. Upon arrival the staff were extremely helpful, kind and professional, answering all my questions. The room itself was great! My partner and I had all the facilities needed to cook a meal, enjoying it on the balcony. The bed was extremely comfortable with plenty of extra pillows and blankets if needed. The location is great as well, being right across the road from a shopping centre.

The only negative I have is that the wifi wasn’t the best, it kept cutting in and out.

The location for our visit was idle. The parking although paid was very convenient. room was very well presented and the house worker was very polite and caring. Surely making more visit as mentioned to reception and you hotel number given. Thanks.

Basically, nothing; may have been grateful for the upkeep during the stay. The house worker did provide a few more for tea and coffee. The bedding may have been ok. All good anyways it was only a 2-night stay.

Rooms were very well presented, neat and tidy, comfortable, large enough. Bathrooms were of good size and very functional. Overall size of the apartment was good for a family of 4. The location is easily accessible and very safe. There are many shopping options and restaurants in the same location which makes it easier for quick shopping and get food quickly.

Parking has to be booked separately at an additional cost. Even though there were text messages from the property informing me about this before my stay, I was unaware of this at the time of booking. For the price of the rooms, parking should be included in the cost. The washer, dryer were very noisy and needs some looking into.

Spacious room, kitchen corner available in the room, the bathroom was nice with all the essentials as well as a real hair dryer (not like the ones already attached to the walls). The location is a short 20/30 minutes drive to Jervis bay which is great.

The bathroom could have been a bit more spacious but no big deal. Didn’t find any restaurants that convinced us in a walking distance. But it was not a big deal either.

The room was very clean, and tidy, staff was nice and polite, the only feedback I can provide to improve the experience is to replace the mattress as it was baggy and I personally prefer a firm bed

The room was very clean, and tidy, staff was nice and polite, the only feedback I can provide to improve the experience is to replace the mattress as it was baggy and I personally prefer a firm bed

On our way from Sydney to Canberra, needed to meet up with friend living in Jervis Street. Location was excellent and so convenient to park. Staff were more than helpful, especially regarding my husband with his Dementia, much appreciated. Thank you

Shower floor quite slippery, especially with mobility challenged husband. Not sufficient dishwashing liquid sachets. That’s it.

Love that room was huge, good kitchen, great staff. Booked it because they had a washer and dryer in the room.

The location of the washer dryer was right in front of the bathroom door when the tray between the washer and dryer somehow opened it blocked the bathroom door and we were unable to get in the bathroom. Apparently this has happened before, so bad design

Close to everything, super quiet inside unit, very comfortable, spacious and clean with everything we needed for our 6 night stay. Staff were really friendly & helpful. Highly recommend anyone with a family stay here. Will definitely be returning when we're next visiting grand kids.

Positives far exceed the one negative of daily fee of $15 to park under hotel. We parked on the street and moved car 1-2 hourly between 8.30am & 6pm as all day parking filled quickly by local retail workers. We weren't at unit much during day so not too much hassle.

Was not aware that there was a requirement to pay for parking at time of booking and subsequently utilised street parking in a rental car. Cannot recall it was ever indicated in the preliminary booking. The gym was a pleasant and most welcomed amenity; however, with 3 x visits I could not locate the TV remote and the fixed iPad for music/entertainment was unserviceable.

See above re: gymTV remote and iPad.