Excellent location, tidy rooms, super helpfull staff

Sound isolation was not ideal, you can hear people talking in other rooms, i suggest to bring earplugs if you are sensitive sleeper

There was no option for do not disturb. They had to come in every day and clean and rearrange the room. I had dirty clothes bundled in a t-shirt on the bed (which I had kind of made) and they unbundled my dirty clothes, folded them, including dirty underwear and stacked them back. What were they looking for? They also put my clean swimwear on the luggage rack--luggage racks are dirty and no place for clean clothes. I had shoes out and they put them under the bed, thus inconveniencing me and delaying me the next time I needed to wear them because I had to look for them. Why didn't they leave them where I left them?

The accommodation was a great choice. Everything was clean, well equipped. The room was cleaned every day, even on weekends, and the cleaning lady was very nice and polite. The receptionists were also very helpful in everything. The location of the accommodation is also good, close to the bus stop, mini market, restaurant. The room had a hairdryer, kettle, towels, soap. The area is not noisy at night, you can sleep peacefully. Late check-in was not a problem, a personalized envelope was waiting at the reception, so you can check in and check out when you want. The airport is a quarter of an hour by taxi, and it is not expensive, so you can conveniently approach the accommodation in case of a late or early flight. The beautiful beaches on the other side of the island can be reached by bus in 1 hour, the buses run frequently. If I were to travel to Malta again, I would stay here again, because it is a great hotel.

The hotel was great!! The room exceeded our expectations as it was even better in real life providing everything we could have wanted for our short trip to Malta. Bonus points for the facilities such as the coffee, the great views of the terrace on the 4th floor and the pool which we didn’t use. Additionally the staff was the friendliest I’ve ever encountered at a hotel helping us and giving tips and recommendations about our stay on the island!

The only negative feedback I could come up with is the bathroom curtain which need replacement and the sofa bed was a bit uncomfy.

We liked everything: the spacious room, the modern hotel, the very friendly and helpful staff. I especially liked the tea, coffee and milk which was provided every day, free of charge. It was so nice to wake up and start the day with a cup of coffee before seeing all the wonders that Malta has to offer.

The staff was very nice and accommodating. They made sure to have our room ready earlier, just because they knew that we're coming a bit before the check-in time. We really appreciated that after our difficult travel. The nice lady at the service desk also gave us really great instructions regarding beaches, important places to visit, bus lines and suggested some great food spots and coffee shops in the area. The room was clean and the hotel has a kitchen and a hot tub that the guests can use free of charge. We really enjoyed our stay at this Hotel and would go back given the opportunity.

Lack of a real closet with shelves. There were hangers but other than that, there was no real space to leave the folded clothes.

The hotel was wonderful! It’s very close to the bus station,where you can go anywhere around the island,it depends on you ! It was very clean! The housekeeping was doing properly! Changing the towel and cleaning every day! The front desk ladies were very kind and offered us all information where to go or eat good around the island , since the first day ! The staff knew from my ID that is my birthdate and the have been waiting us with a bottle of wine in the room,from the house! It was a very good experience! We will comeback for sure!🙌

I liked it a lot because the accommodation is in a traditional and tastefully renovated house. Check-in was very easy even though the reception was closed (i had a late flight and the reception is open untill 5pm)... I was pleasantly surprised by the care I received throughout my stay (Gabi was very attentive to my needs)... Communication was easy and very prompt ...I really appreciated the warmth & professionalism of Gabi and the presence & professionalism of Benita... The room is arranged with taste in the smallest details & it was perfect for me. Located in the Ta Xbiex area, 35 minutes from Valletta and 25 from Sliema (walking) and no more than 10 minutes by bus. It is very close to restaurants, shops, supermarkets and the seafront... and if you want to reach the whole island you can use the different buses that have stops relatively close to the hotel (a ticket costs 2 euros but you have the possibility to take a valid card for 7 days which costs 25 euros). Malta is a land of stories where wherever you go you find fairy tale landscapes and valuable historical artifacts...I will definitely come back!!

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Was greeted by a very friendly and welcoming receptionist, gave me recommendations and tips for my stay and travels. The room itself felt very nice and cosy, almost felt like home. I loved that the hotel wasn’t very big which meant there was little to no noise coming from the hallway. Location is great, close to the cafes and a bus stop, also walking distance to Valleta (if you like longer walks)

The only things I didn’t like about the property was that the fuse box in my room was buzzing quite loud, not sure if it’s the same in all the other rooms though. And that the vending machine upstairs doesn’t take card as I didn’t bring any cash with me! Other than that all great

In our opinion this hotel has only advantages -it is well located and very clean (the cleaning ladies do their best every day to make the rooms sparkle). The cozy rooms are equipped with the necessary equipment. Guests can use the restaurant hall with a kitchen, where you can prepare any meals. At the reception you receive written information about bus connections to interesting places, nearby restaurants and a few other things that will certainly interest tourists. Everything is buttoned up to the last detail. And what appealed to me the most was the cordiality, kindness and willingness to help, going far beyond the obligatory professionalism. You can see that the Chapter Five 5 crew simply likes their guests and people in general. Thank you very much for a wonderful stay. Viva l-ekwipaġġ tal-Chapter 5. Halina and Zbigniew