I moved in from a nearby hotel which was fully booked. The gentleman kindly checked me in at 10am instead of 2pm which allowed us to do some sight seeing. It is close to the train station, old town, castle and migros and also local busses The room was clean and had a balcony, fridge, sink, kettle and a fan (no air conditioning)

I booked a room with a shared bathroom, which was not ideal but worked. There were 2 occasions in 4 days where the toilet/shower (all in 1 room) was occupied. Was only a 5 min wait. There is also an additional tourist tax calculated per day which needs to be paid in addition to taxes on the booking.com website. 4 days came up to 17chf. It was quite hot but the fan worked fine. Opening the balcony doors to let in some air was noisy in the evening

Great location down the street from the train station, with easy access to two grocery stores and the historic center of town. Nice little balcony off the room. Kettle & tea making supplies in room. Very clean.

The bed seemed a little low and soft for me, but I realize that's subjective. It may be perfectly fine for others. Please note that you have to climb up a half flight of stairs before you can reach the elevator so it is not suitable for someone who needs an elevator the whole way.

The location was very convenient and the stuff was nice. The floor was a bit dusty, but overall it was clean. The breakfast included coffee, juice, croissant and various toppings

It took me several minutes to realize the entrance is through the bar

Close to the railway station and city center. Clean room, good price, good wifi.

We didn't get our Ticino ticket until after five hours. Difficult to communicate with the host due to no knowledge of English.

The location is good, the staff was very nice, but there is no air-conditioning, the summer in the room is very hot.

In the room, it is very hot, even the outside temperature is not very high.

The location is perfect, 5mins walk from the train station, right in the centre. The room is simple, I knew that, but comfortable, has a hard dryer and a cattle and some tea you can make.

Everything was perfect

The host is super nice and the location is just 5 minutes from the station and lower castle so that was perfect for us - also the bus stop is right outside! The bar downstairs serves a nice meal to a reasonable price

The staff is very nice and friendly. Hotel is near the city and city castle.

Everything is good, but the furniture is old.

Nice modern, very clean rooms. Good location. Friendly host and tea/coffee facilities and other conveniences provided.

Rooms can get very hot, and the check-in process was slightly confusing

Great location 400m from rialway station, 300m from castle. Flexible and friendly staff. Checkin very flexible. Could even stay slightly longer in the room.

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