This is a small hotel in a quiet location not very far from "the action" & restaurants. It's very clean and well maintained. The rooms are comfortable with large bathrooms (I'm not a fan of the pebbled shower floor though) They serve a very good breakfast by the pool that's a good start to.the day. If you're looking for a clean basic hotel that doesn't have bells & whistles so they can increase their prices, this is your stop.

We had a bit of a misunderstanding with the fellow who checked us in. This was frustrating but it all got ironed out in the end. He was very friendly through it all. Nobody lost their minds

Location was great, staffs were helpful and friendly! The place was well maintained and clean! Nice relaxing areas around the pool and in the hamacs!

Be aware if you book room 1-7 downstairs it is basically straight at the entrance with access from the street. It’s very noisy with cars, people talking on the street and dogs barking!

The room was really nice. Spotlessly clean. Cleaned daily. Good Aircon and TV choices if that's what you want. Staff helpful. You can book trips with them and taxis. Free breakfast was decent. It's very close to the Geopark for fab swimming. About 15 minute walk to the centre.

Shower took a while to warm up but to be fair, it was very good.

Staff were all very nice and helpful. They had some tours you could do with the hotel which was very handy we went on one of the boat tours and it was very good!

The room was compact the shower right at the end of the bed and the toilet was shared outside of the room but overall it was good.

The property is really cute, the room was big and bed was comfortable. The breakfast included is good. The ladies at the service were really nice. All the staff was really helpful.

I get the room #1 that is straight on the street and definitely too loud to have a good rest because of the party bus that pass by this street until late, the daily traffic and the many errand dogs in the area that bark. Missing a fence.

The help the owner offered with tours, places to eat, etc.

I was staying in room 1 and every morning at 6.30am the dog barked and woke me up. There is not much the hotel can do about this but I would recommend to request a different room. Requesting for a tip for the breakfast ladies. Yucatan peninsula should take an example to the rest of Mexico. They never ask for tips not even the poorest state of Chiapas.

Quiet location but only a sort walk to restaurants, shops and the marina, friendly staff, clean and very well decorated, good breakfast. Pet lovers will be delighted with Loox , the resident dog

I liked everything

Very nice chilling space in the pool area. They have free breakfast (only few options but good).

The toilet doesn’t have a door The room door doesn’t have mosquito screen and the place has many mosquitos, so you have to sleep with everything closed. Only 2 towels, I asked for more but they said no.

The facilities were great, I had a minor problem with the water supply but it was fixed up in less that 10 minutes. The pool is awesome, small but comfy. Breakfast was sufficient, not too much but just in the point you need to start your day. The lagoon is a 2-3 minute walk (2 blocks) and is straight to a dock where you can watch the sunrise and have a swim.

The staff was great -- very personable and responsive. The atmosphere of the place was terrific -- friendly clientele but private, respectful.The location was perfect -- the lake is just a couple of blocks down.

The set-up was a bit odd -- shower in the room, but toilet shared across the pool deck. The room was tiny! But it was set up well enough. I ended up finding it charming -- a feeling I didn't have when I first entered the room.