The location was excellent. Right on the street that divides the upper and lower cities with tram stops right outside, yet set back in a courtyard, so it is still quiet. The breakfast was a nice mix of items and staff made sure it was well stocked. The room was pleasant, with a nice big bathroom.

Nothing. However, just be aware that the entrance isn't very obvious from the street - watch out for a big blue and white "parking" sign.

The hotel is well located, on the main street with tram stops outside. Like many things in Zagreb, it is easy to miss as the signage doesn't really stand out. The entrance is through a fairly busy alleyway, which is shared with a popular car park, but the hotel itself is quiet and peaceful. Staff were friendly and helpful, storing our bags when we arrived early and left late; breakfast was varied and plentiful. Our room was a good size with a small sofa bed for extra seating. The pillows were very thick and I was told there were no others availble so in the end I used the small cushions as pillows to avoid getting neck ache. The bathroom was well equipped, but the shower controls were placed at a point where there was no screen, so using the overhead shower head inevitably resulted in the floor getting wet, and using the hand-held meant backing into the area where there was a protective screen. Whoever designed this bath/shower layout did not try it out.

This was my second time in Zagreb in less than 6 months. Last time, I stayed at a large and famous central hotel which was not picked nor paid by me. This time, I had the chance to pick Hotel Park 45 and I am really glad I did. It looked more like a boutique hotel. Cozy, quiet, friendly staff with perfect command of English and ready to provide any information, nice food. This will probably be my go-to hotel whenever I return to Zagreb.

I was with a few co-workers. My room was quite good and it was facing the backyard. But the rooms facing the main street were a little noisy because of the trams.

Very comfortable bed. Decent breakfast. Parking was convenient and only 10euro/night. Location is fabulous for visiting upper and lower town.

Front desk staff were less than helpful. We asked how to make an outside call from our room and they couldn't tell us. We also asked for help calling a beauty salon, and they said there was no way they would have any availability. We ended up calling from our cell phone and they did indeed have availability immediately. Lucky maybe, but the staff was not very helpful to us.

The hotel has the best location: close to the tram stop, the famous funicular, the central square, all the museums, the botanical garden, etc. I really liked the extreme responsiveness of the staff, I have not met better anywhere yet. Also a good breakfast, quite varied and filling. The room has a huge bathroom. Cleaning is done every day.

I didn't like the slightly shabby state of the furniture in the room, the shabby upholstery. It wasn't quiet in the room, there was always some kind of noise in the morning and evening, someone was walking and stomping, slamming doors. This is not very critical, but still.

Great location: this hotel is on the main street that runs through Zagreb with lots of shops nearby. It is a small to medium size hotel, which I found quite nice. We were greeted with a glass of bubbly - lovely touch! There are cookies/biscuits and candies at the check in counter. Aida at reception was fantastic, very helpful and friendly. The restaurant is only open for breakfast as far as we could tell, but there is a bar at the reception desk so we were able to order drinks and relax before going up to our room. We had to leave early so we missed breakfast but they offered to pack up some baked goods to take away. Pay parking on site is very convenient. Our room was spacious, modern, and comfortable with a nice new bathroom.

An extra blanket in the room would have been a nice touch. There is not much bad to say about this place - we loved it! We are sorry we couldn't stay a little longer:)

Pros: -Hotel is very close the the center of the city -Room was clean, spacious enough and quiet -Breakfast was good and varied, so even if it was the same every day, you had a few things to try -Parking was right in the inside courtyard of the hotel -Internet was good and covered the entire room -Receptionist was very welcoming and friendly

Cons: -Breakfast was advertised to be from 7:00 - 10:00. However, if you went there at 9:30 you would not find certain varieties of foods as they would be finished and the staff would not replenish those -We stayed 2 days and did not need cleaning so we set the room to Do Not Disturb. Even so, the cleaning leady came in while we were out on the city and did some cleaning in the room. That is not really admissible, especially given we were not made aware that the cleaning staff would ignore the room status! -Given the location and size of the hotel, you do not have rooms with a view, at all. Best view you can have is of the main street, but then you would also get the noise of the trams and cars

The location is great. Right in the middle of the town. The tram station is just outside the hotel and there are plenty of shops around. The hotel was clean and cozy and the staff was excellent. Good variety for breakfast too.

The housekeeping was surprising. They seemed to have only replenished the toiletries but didn't change the bed sheet or towels. So, that was strange.

Very good location, easy access to the old town. Great breakfast with loads of choice. Comfortable beds. Nice big bathroom and shower. We had a room at the front of the hotel (looking out over the trams etc), and while the double windows filtered a lot of the sound away, I found that ear plugs were needed (though I'm self-admittedly a very light sleeper). Plenty of parking at the back of the hotel.

Parking was expensive but that's probably to be expected in the middle of town. When we showered, water ran out of the cubicle and spilled onto the bathroom floor, leaving a watery mess (the cubicle door didn't close properly). But the latter was only a minor inconvenience in the grand scheme of things :)

Extremely kind, responsive and smiling staff. They greet you with a smile and a welcome glass of prosecco. They gave us information about everything related to our stay in Zagreb and tourist maps of the city. The hotel is in a prime location, 5-10 minutes from the old town and with very convenient tram connections to the rest of the more distant parts of the city. For those traveling by car - there is paid parking. We had 4 night stayin and were a standard double room with normal equipment. It was very well soundproofed, there is a kettle for coffee and tea, a mini fridge. Every day they cleaned the room and changed the towels. The breakfast was excellent and with a lot of variety. On our next stay in Zagreb, we would choose this hotel again.