The staff were very attentive and helpful. Beds were comfortable. We chose not to use the fire stove and got really cold the first night (I also realized our window was not zipped all the way shut). We survived the 38 degree night and the 2nd night we took them up on hot water bottles to put at the foot of our bed to keep extra warm. All was good then. My kids loved swimming in the stream, but unfortunately the mosquitoes were so bad that my husband and I could not enjoy sitting by the water. My kids also enjoyed the fire pits and smores. They offered open 24hours tent lobby with a night staff if needed, which also provided snacks, coffee, tea, hot coco, clothing items or camp gear for purchases. Extra bathrooms and shower facilities by the lobby were clean and helpful. We only stayed 2 night due to the price. They had a lot of fun activities we just did not get a chance to experience.

Price and tap down water or chain pull shower was a little frustrating.

Location is stunning, so tranquil and peaceful when you arrive! we stayed in a deluxe tent and was a great experience, tent very spacious and decor really high quality (for a tent!) the staff who checked us in were incredibly helpful and attentive. we had dinner at the restaurant which was great, then sat by the fires and had some wine and smores - so lovely!! We had a comfortable night's sleep and woke up to a beautiful sunrise, would stay again!

More just to highlight it is a tent, so expect it to be chilly overnight/when you wake up!! But we didn't mind that and kind of adds to the camping charm :) Only thing we didn't like was there were a lot of children screaming and running around which slightly detracts from the tranquillity, but that's not really the staff's fault!

Super fun experience for our family. Staff was very kind and attentive. Communal bonfire in the evening was nice too - lots of travelers bonding over smores. The location was amazing - truly spectacular day and night (the stars!).

There are a lot of tents on the property and they are arranged relatively close together so the sounds of people arriving later in the evening + dogs barking throughout the night made it hard to sleep. May have been bad luck for us or just a reality of camping.

We really enjoyed our stay at Under Canvas West Yellowstone. The grounds were incredible. There were horses in the fields, a really pretty creak with chairs and hammocks around, fire pits with smore stations. The deluxe king tent was spacious. The bed was so comfortable. We only stayed one night. It got really cold in the middle of the night because our fire went out. I sent a text to the help number and within minutes someone was at our tent with more fire wood, kindling and fire starters and hot water bottles for our beds. This is how you communicate throughout your stay. Send a text anytime you need anything. We had such an incredible stay. This was a once in a lifetime experience. Thank you for everything. We cant wait to try another under canvas location. Also, we felt completely safe the whole time. There were all types of guests on the grounds... young friend groups, other couples and a lot of families.

Fantastic location close to Yellowstone. The tents were beautiful and comfortable, offering a great glamping experience. Check-in was smooth with exceptionally friendly and informative staff. Great service and atmosphere overall – highly recommended!

The road leading to the tents was a bit rough, and the check-in signage could have been clearer – it was a bit confusing at first. Minor issues in an otherwise outstanding experience.

The location close to west Yellowstone and the surrounding landscape that is breathtaking ! The equipment in the tent and the possibility to do your own fire as evenings and night are cold ! The restaurant even far is an experience to do once.

Having done over under canvas, the tent was very cold as not well sealed. A little noisy. ‘Cold’ on the common part of the camp even close to the fire place for Marshmallows. May be due to the fact we should go out to eat for dinner and breakfast ?

Beautiful location and a great campsite. Tents were spacious, clean and dry. Bathroom/toilets were warm and meticulously clean. Staff were friendly and helpful. Check in was quick!

As you'd expect from a tent; it was fairly cold once the weather dropped below freezing. The log burner was great but obviously took a while to heat the tentspace. It might make sense to get these lit in advance of check in when the weather is bad.

Wonderful stay in a simple yet comfortable tent with a wood stove for the evenings. During the day, temperatures easily reach 30 degrees Celsius, and at night it can be freezing. It was so great and relaxing to sit around a campfire in the evening with a nice drink and cozy small talk. The sky was filled with bright stars, allowing us to realize we are just part of the vast universe.

Setting & tents very nice! Great nature surroundings and we heard the wolves in the night what was a great experience! Country music in the evening added nice memories!

They should mention that minors are not allowed in a tent on their own! In one of our tents there was a big space between the chimney and the tent which we asked to fix before dinner. They told us to take care of it, but when we returned to the tent nothing had happened. Since it was already late and we really wanted to sleep we didn’t call anyone, but during night there was a cold wind coming through that hole making it even colder than it had been anyway (that’s what nature comes with ;-)

Under Canvass was a standout glamping experience. The tent was decorated brilliantly and the stove heater was so unique and cozy. The shared bathroom facilities were lovely - fresh towels, clean, heated rooms with locks. Staff were very helpful, providing a demonstration and comprehensive check-in experience. Loved the extra touches such as live music by the fire (with a bar and s’mores). Complimentary hot beverages in the morning or paid barista coffee was an added extra. The only tip would be to take lots of warm clothes for when the fire goes out overnight!