It’s New and Modern, we had the studio suite which was spacious. Nice beach area although they are still building a beach club so a bit noisy. Breakfast was ok for a buffet. Grand world itself is like a ghost town in the day but good to experience the nighttime and the water show.

The soundproofing was shocking in the room the glass doors let everything in, if you wish for a little bit of quiet do not have a pool view. Also I think the pool should have opening times minimum being 8am! there were kids and water polo matches starting at 7am. It’s also very Russian oriented of night time, music etc, this is due to the lack of English people visiting.

I love the pool!! Sun bed is in the water lovely also water is clean no smell.. Room is bit small but comfortable Breakfast was good!! I enjoyed it. Staffs were nice and friendly. thanks for helping me “My” Now i moved to south part of phu quoc and staying 5star resort. But whydham garden is better.

Some staffs are not good at english so communication was not smooth but still they are friendly and tried to help me to do their best.

Celebrated my daughter's 1st bday and my own during our stay. For a solo parent travelling with a baby, I was taken back by how helpful and kind the staff were. Buffet breakfast provided a lot of choices, the kids pool was perfect for my young baby and the staff in kids club went above and beyond. Room was cleaned everyday, the room service was fresh and came quickly everyday. I never waited longer than 15minutes I after I ordered even during the lunch hour.

The property was nice, a little distance from the beach but still great. Breakfast was good

Not the fault of the hotel but when we were there, there was a lot of east European/ Russians guest. We felt somewhat stared at, looked at in a negative way and spoken about ( we are black) We also felt a slight difference in the way the staff would cater to them vs to us. I suppose they bring big business there but all customers should be catered to with the same grace and passion. The entertainment / aerobic instructions ladies were amazing.

This hotel is perfect for a family vacation with kids. There’s a large playroom and slides in the pool (although the big slides were not operating during our stay). The breakfasts were tasty and varied, offering something for everyone. The beach is within walking distance and has a nice bar and sun loungers — great for relaxing. Our room had a modern design and an amazing sea view, which we really enjoyed. We definitely recommend this hotel — the price matches the quality, and it’s a great choice for families.

The swimming pool is great and the hotel staff are friendly

The gym is too small for the size of the hotel, the machines are not modern, there is no step machines. The beach area is quite a walk from the hotel and there is construction so it is noisy. The hotel room is too small and there is not enough place to charge the phones near the beds. To boil the water, we have to put it on the floor because the plug is near the floor instead of near the table.

Location was great, very easy with kids, even though the big slides were closed our kids aged 2 and 7 loved the pool and the kids club. Food was good, staff were very friendly and work hard, yes service wasn't perfect but we didn't expect it to be and were pleasantly surprised a few times when they went over and above for us. For the price, friendly service, facilities and fantastic beach club we would definitely come back.

1) location. Right inside of grand world 2) walking distance to the beach 3) clean, functional 4) great kids club with kids free kids activities 5) new outside playground 6) price 7) small, but nice business center, where you can work (it was very important for us)

1) a bit cold swimming pool (compare to other hotels) 2) kids are not allowed to swim in a big pool even with parents, unless they wear life vest 3) not allowed to take pool towels to the beach or into the room (corridors of hotel might be cold, so need to keep towel on)

Rooms are on the smaller side.

I like the place especially the restaurant. The food price is not that expensive. The room is clean and bed is comfortable.

I didn’t like the bathroom especially the shower room. For a large size like me, I couldn’t get in. This is because of the door. If you open the glass door, the tap blocks the door. There’s only little space to get in. This must be taken to consideration as many foreigners are checking in and they are quite big.