The 3-11 desk clerk( Belle) was very helpful with how to use TV (/I think most hotels have TV “how to” problems and this was very minor problem). Desk clerk loaned Dave a Samsung cord/ connector as he’d left his at home . Morning clerk both Saturday and Sunday were cheerful and helpful and also at breakfast meal and . Always happy to help with any queries . Your staff at this Travelodge in Richmond Hill is to be commended AND The breakfast.very very good ! Better than I expected! Accommodations:The room ..we had a basic room( 2 queen beds, desk chair dresser, lovely huge Tv. And bathroom shower/ tub etc Everything was clean ! We truly liked the No carpet floor! The beds were wonderful , the heating perfect Housekeeping: Actually I chatted briefly with the housekeeping lady who does the cleaning..again an admirable person and pleasant and the room showed how well she did her job Parking : good According to my expectations….You can be proud of this location Marion & Dave Kelly

Nothing ..lived up to what it said

Very Good location, access to all our needs! Parking right on the property! Rooms comfortable and clean! Staff very courteous and helpful Continental breakfast was excellent!

Outside of property needed some repair, but after entering to the lobby, everything was satisfactory!

Location. Value. I also liked how quiet it is at night. Considering that it's right on Yonge St, it's remarkably quiet.

I appreciate that it's a Continental breakfast but, it became a tad monotonous. It would have been nice for just a bit of variety. Just a small complaint -- it wasn't enough to negate my experience and to recommend the property. Disappointed it didn't have a pool and/or hot tub but ....Ok

Large room Breakfast included Comfortable seats for breakfast Microwave and refrigerator Cable channels Close enough to Canada wonderland Easy check in and check out

Older hotel with some renovations needed Loud air conditioner Towels rough on skin/low quality No pool or other facilities Not enough indoor seating for all of the families at breakfast

Stafff as usual we’re always great and accommodating.

Had to sleep below suitable temperatures becuase the heater didn’t “kick on” as mentioned it would … 16degreess pumpin from the heat box all night long. Everything else was superb… just room 106 needs to have heater repaired

Good breakfast. Quiet room! Comfortable beds. Spacious enough room. Excellent cleaning staff! Very, very good value for money. Good location in Richmond Hill. I was especially impressed with the mailed return of some clothing items we inadvertently left behind in one of the drawers.

Not much we didn't like! :) The odd communication uncertainty (minor).

everything is well

there was a party going on Friday-Saturday nights and the CUSTOMER( Myself) had to wait to find parking and I also was helping customers to find parking ,I hope you fix this problem with parking. Thank you Frank Ciaralli

The breakfast was much better than expected. So many tasty choices, including boiled eggs, baked beans, cereal, pumpernickel toast, yogurt, donuts and bagels. Waffle maker too! The front desk staff were friendly and helpful

The beds weren't the most comfortable

Breakfast was great and we appreciated the options available. The beds were comfortable and made for a restful sleep, The room was pleasant and looked much better than expected considering the aged look of the hotel exterior.

The bathtub was very slippery and taking a shower was an adventure until we got a mat from the staff, The air conditioning was noisy but it worked well and the weather was warm, The computer plug in the table lamp was non-functional. It was reported but nothing was done about it. (I must add that the staff were very helpful.)

Room was clean but needs a little update. The bed was comfortable, white sheets and towels. Breakfast was very good, had a variety to choose from.

Update the bedroom furniture, curtains and paint walls and or change wall paper.