Wholesome, great ☕️ and juice selection. But I found out when I booked the room through booking.com, I lost my ability to earn reward points, and that’s a bummer big time. Because I’ve been building points with them. Plus you’re booking got me a higher room rate, not good booking.com, $168.00 vs. $216.00 I think I’m gonna just buy me a 33’ Airstream Classic.

The price, you’re booking cost me more money!

The ambiance and the pool. The breakfast and staff were great. It’s connected to an outdoors mall so that made it even more convenient. I was there for my teenage daughter’s birthday and it was great for the sleepover. The girls loved it.

I loved everything.

The furnishings were attractive and comfortable. The breakfast was really good. Nice to have real dishes and real oatmeal, as well as other offerings.

The parking was awkward to get to with our bags etc. , but it is nice to have the car under cover.

Great location near JCU. Loved the Legacy Village outlet. Nice homey space. Staff allowed our large group to meet downstairs which was much appreciated. Loved the rooms.

The breakfast was cold only as staff members responsible for setting it up did not show up to work on time. Didn't like that it was pet-friendly, but it never posed a problem. The Lobby area was not kept clean. Was hoping for a hot tub in the pool area. Also a microwave would be appreciated.

Good location

Very formal. We face difficulties with our simple request for a late checkout out although we stayed there 11 nights. But eventually with the intervention of the manager, after many hours of waiting, for an answer it worked out

Staff were very friendly, the hotel was peaceful and quiet, rooms were a perfect size for my spouse and I, and the bed was extremely comfortable.

Breakfast was perfect. the staff was perfect.

pool was freezing, and parking was 3rd & 4th floors of the parking garage.

The facility was up to date, the gym was a good size and able to keep it a cool temp. I was able to get the housekeeping items needed to avoid daily room cleaning. The staff were accomodating and I was happy to have bar service. Lastly, the location is perfect!!!

The rooms were a bit small and the bed and linens were not fantastic. The pillows were small and lumpy and the mattress was not the softest as I have experienced in other hotels.

We liked the comfortable bed and large shower.

We didn't like driving around the parking lot with all the different stores trying to find the entrance to the hotel.

I picked Hyatt Place cause I trust Hyatt and I knew that I will get a proper service there. I was going to spend 4 days after my surgery at this hotel but wasn't sure if my bed was comfortable enough to be in it for such a long time, and manager of the hotel bought a memory foam topper, extra blanket and arranged my bed so I could arrive to hotel after surgery and feel amazing. I truly appreciate this caring act cause it meant a lot to me. All my needs and expectations were high and the hotel did a good job. And Bob was always there for me. Very caring stuff and location is just perfect.

I think breakfast could be better.