The hotel was in a good position with extra parking just off site.the facilities were very good. Restaurant was very reasonably priced the staff were very friendly .a bit disappointing having to put your number plate in every time you move the car especially when you’re not told this at the beginning of your stay. Only told to put how many days your staying so it was only on the 3rd night after moving the car several times we were informed so now waiting for the fines to come for us to send them back to the hotel to deal with.just aggro you don’t need.

Lovely place, lovely old hotel. It was a last minute booking so I didn't bring spa wear , but comments from other guests were really positive. Next time I will book for longer and enjoy the pool and spa facilities. The meal in the restaurant was absolutely amazing, really good portions and I loved my evening meal and the breakfast 😋. Excellent value for money too 👏

Only negative thing I can say is it was really hot ( not the hotels fault at all) and a fan would have made the stay much more pleasurable. Not a criticism at all , but on hot days the offer of a fan would be very much appreciated 😊

The room was very decent with loads of space. The bed was comfortable. The breakfast had all you could want and was very tasty. The restaurant and bar were spacious. The food was really good. Good beers too. The spa was good. Really nice swimming pool, sauna and steam room. Unfortunately the jacuzzi was playing up. Tessa the therapist was great. Go for a massage. Staff were all great. Very helpful and smiley.

Would have liked the jacuzzi if it was working. Every time you move your car you had to register for parking. The fire alarm going off.....but that can't be helped.

The spa was amazing, 4 adults and 1 child, and we all had a great time. It's really clean and well equipped. We went for food after our session down at the spa, and the food was amazing as well. Great menu. The staff were also really friendly and very helpful. Very child friendly aswell. Our room was a great size for us and our son. He had a bunk bed all to himself and found climbing the ladder amusing. Plenty extra pillows and blankets if needed. We do love a pillow.

The only thing that let the room down was that the wall paper had been obviously hanging off near the bunk beds right in the middle of the wall and had been wripped off so the room could do with redecorating, but apart from that can't fault it.

The spa facilities are amazing; sauna, steam room, spa, pool, showers and adjacent change rooms are all very clean and modern. Excellent vibes, perfect for decompressing. The food was sublime - far beyond our expectations. The room was very cosy and clean, and the parking (including the overflow carpark) was safe and close to site. The surrounding area; river, and township; was gorgeous and perfect for a leisurely stroll. This place is amazing and we're looking forward to revisiting it in the future.

The water pressure scared us when first using the shower - it got very powerful on the middle setting, so when turning off it became momentarily violent and the showerhead bolted up, causing the aforementioned fright. Other than that, we didn't like that we had to leave.

The location

Our bedroom 250 was a far far too warm . Unhealthy feeling to the point if it was a longer stay I would have asked to be moved . It was right above the spa area ie the sauna and steam room . We did have the windows open constantly and the air con was on most of the time but could not sleep with it on (noise of it ) the room just got too warm again as soon as it was switched off . One of the pillows was also in a terrible state not fit for purpose should just be binned . Apart from the room everything else was perfect . Service , food , cleanliness and the staff were friendly . I would suggest an iron in the room would be an advantage .

location very friendly staff good breakfast selection

It was very dated - but was happy with that for the price. There was a tribute night which was not what I was there for. I happened to be very tired so 12.30 was quite late for the entertainment to go on - but I was pleased that it wasnt till 1am because with late breakfast availability there was plenty of time to sleep. It didn't help that the room was warm for me so I had to have the window open.

Room was comfortable. Food was reasonably priced. Good breakfast

Both members of staff at reception where terrible and gave a very poor first impression of the hotel. The staff at the bar and breakfast were brilliant but both at reception were too busy to greet us or to pass towels etc, these people are definitely the wrong people for reception compared to the staff and dining room staff who were excellent.

Didn’t have breakfast. Had dinner which was great. Food was delicious although portion was a bit small. Spa and swimming pool was a delight. Fresh and clean.

Booking a time slot for spa and swimming pool. Booking a time slot for dinner. Room was very hot and humid even with window open all night.

The bedding was so comfortable and soft. Plenty of tea, coffee and biscuits etc. The shower was really lovely and powerful. The room was spotlessly clean. When emailing the hotel, before my arrival, they were quick to respond and were happy to accommodate and make sure the room I was booking was near a lift and big enough for my wheelchair. I will definitely be back, as my son lives just around the corner.

Lack of shelf in the bathroom.