I had paid additional fee to upgrade my room from "king" to "twin" when I checked in. The room is very stylish with a ceiling fan and I have enough space to move around in my room. A terrace is also provided on each room and I can spend my time to relax on the terrace. The breakfast included is extremely tasty, especially for the french toast and seafood donburi, and has many choices. The lighting of room is very confortable to me and the natural light can enter from the terrace into the room, but it is not recommended for people who must need strong lighting inside your room. If you think the lighting is a problem, it is your problem, but not the hotel because you have not studied enough the room info provided by the hotel's homepage. The only disavantage is no refrigerator can be found in the bar table and no foodware is provided, and I hope dishes and some basic utensils can be provided in order to make the most of bar table space.

Amazing room size for this being Japan, hotel staff are authentically warm and friendly and helpful, 4th floor club lounge was a nice space to get a bite and drink and relax after a day of sight-seeing, in-room fridge contents were free of charge, in-room lounge wear was cute and comfortable, ample plugs to charge devices

The lighting in the room is dark. (feels nightclub/lounge-like) There was not much natural light without exposing yourself to neighboring rooms facing into the courtyard, which makes it difficult to do see yourself in the mirror.

Very nice and cosy hotel surrounded by vegetation. Each room has access to a balcony to relax on. Good location close to the station. The staff is very professional and always ready to help. Breakfast is varied and has very flexible hours. I highly recommend this hotel for a successful stay in Fukuoka.

It was my first time visiting fukuoka with my family and i must say it was the best decision made to stay at this hotel. The bed was very spacious and room with balcony was very clean as well. The rooftop bathtub is highly recommended to use as free coffee was kindly served by the hotel as well. I would def love to revisit the hotel!

Room, jacuzzi, sauna

The checkin process was unusual and the staff were not as enthusiastically friendly. Checkout staff were more pleasant. When asking how to call a taxi a staff at the first floor restaurant told us to find one on the street rather than offering to call one for us.

Great facilities, great breakfast, and exceptional staff and service.

The key system to the door for the room is outdated. It’s a physical key that is very heavy and bulky. You need to turn in and pickup the key every time you leave and enter the hotel.

Right near the train station but very quiet so central location, the hotel has very spacious rooms and balconies with everything a traveler could want and more, the design and service were terrific. We couldn’t have had a better stay, beautiful!

Nothing

Breakfast was great. The Penthouse Lounge was a real bonus. The location was just right for everything we needed. The staff were as helpful as could be.

The lighting was very subdued, to the point that we were trying to find things in the dim darkness.

Beautiful spacious room with the comfiest bed, lovely outdoor space and relaxing bath. Breakfast was great, I enjoyed the omelette, fresh fruit and great coffee. There was a range of options so definitely something for everyone. And dinner at the steakhouse teppanyaki was sublime. Highly recommend.

Convenient location to access airport and train station. Excellent staff and service!

Poorly lit throughout the hotel. Fixed shower head was too close to the wall and pressure was low. Handheld shower head had good pressure but no wall mount to use as a handsfree shower.