The room was dark,, cool and quiet - just what I need for a good night's sleep. Everything was clean and of good quality. Good breakfast.

I'm not a big fan of the shower being separate from the toilet/sink and the layout of this room seemed particularly poorly designed. When you step in or out of the shower you are in a small area for getting dressed and undressed and drying off. There is no curtain or door so you are completely visible to most of the bedroom with no privacy. Just seems a bit weird.

Nice bar area where you could sit in evening and eat your food you bought and have a drink. No food other than cake available to buy in the bar/breakfast room in evening. When staying more than 1 night and you didn’t have room cleaned you could collect 5€voucher from reception in afternoon to spend at the bar.

Breakfast was good but could have been a bit more choice. Shame they only had very mild- tasteless cliched cheeses for breakfast when Germany has so many nice cheeses to offer.

The hotel is at an excellent location for exploring the old town, shopping, strolling along the rivers. Very nice breakfast with smoked salmon, lots of fresh fruits. Nice clean room.

The first morning I was woken up at 8 a.m. by the noises coming from the cleaning lady on the corridor (fortunately no such noise the other two mornings). Contrary to what they say on their website, you cannot buy food (dinner) at the bar. They told me I'd get a 5 EUR credit at the bar per night if I don't ask for cleaning in the morning - but they didn't tell me how it works, that I should have gone to the reception to collect the voucher.

Nice hotel located close to the pedestrian area of the city and with convenient underground parking. Smooth check-in, nice rooms, comfortable bed (though I found the pillows too soft... but that's a question of personal taste). I appreciated their committment to the environment. Would return without hesitation.

Still very new, untired equipment, enough space in the room, plentiful fluffy towels. Breakfast is delicious, huge selection. Staff is friendly.

Not enough parking spaces in the garage if the hotel is full. But there are many public garages nearby.

It was a very clean and modern hotel. What surprised was that they had really put in effort in making the sleeping experience fit all different habits and tastes of their guests. Room temperature was adjustable, the windows could be opened and a selection of different types of pillows where available.

There was nothing I did not like.

The most friendly staff I have ever seen in the hotel instructors. Particularly, the evening staff. There was a match between Germany and Denmark, and hotel staff arranged the best viewing facility for all guests. Breakfast was superb and so is the room cleanliness, and check-in and check-out facilities. Highly recommended

The staff was nice. The hotel was clean, and has a good location close to restaurants and shopping. There is also an underground parking garage for hotel guests.

The only thing my husband and I both didn’t like was the one all black wall. That’s not so pleasant to wake up to. It would be better if that wall had a decoration on it and some coat hooks. Also there really needs to be a privacy slider door or shower curtain for that room. Many people do value their privacy after stepping out of the shower.

It is centrally located to the city center, museums the Mosel & Rhine rivers. The breakfast is very good. The room was comfortable and a good size.

The room 314, the safe was not anchored down to the shelving unit. Someone could just walk out with the safe. I’m not a fan of the pillows.

the self-made waffles for breakfast! that is fantastic - no need to go to the US any longer ;-P. Most of the staff was very customer oriented too. A fantastic stay, if it hadn't been for the unnecessary trouble at checkout.

I was on a business trip and needed an invoice for my stay - which booking.com said I could get at the hotel. At checkout, the hotel initially tried to refuse it, saying that I had prepaid to booking.com so they are in no obligation. Only after insisting and with VERY notorious discontent, the lady at the reception gave me one. The parking is clearly undersized for the hotel and was full when we arrived, the hotel rejected my attempt to reserve in advance. Nevertheless, there is a convenient parking 50m ahead - which costs a lot more than the hotel's though.