Excellent location. We parked the car (for free) and walked everywhere. Although we did not have a view of the harbour, the hotel is directly on the harbour. Lovely walking pathways nearby. The room looked like it had been newly renovated and it was very clean. The bed was very comfortable. Lovely bath robes were provided for our stay. Lots of room to put suitcases, etc. The private balcony off of the room was great to have.

Breakfast is not included but there are many options nearby. We had the full meal deal for $11.99 at Frankie's Modern Diner. Great breakfast for a fantastic price!

Very convenient location. High walkability. Waterview suite was amazing but know the waterway is very active and can be noisy. Quiet a t night though. Really great restauants and pubs a short walk away. Interesting shops and great bookstores nearby. Pickle boat launch not far.

Refurbishment of older buildings around the hotel closed off some sidewalks. Watch out for speeding bicycle riders (in their own lane). Victoria is rife with bike lanes and you really need to be aware of where you are either walking or driving. This area of town isn't as renewed and tourist dense and has some folks in unfortunate circumstances hanging around a neighbouring greenspace, though mostly just minding their own business and not a bother.

Stunning location with view / balcony looking out over waterfront area

When booking in we got offered a room upgrade which we turned down, then the upgrade price was dropped and we turned it down again and then finally we got the upgrade for free as that was the only room they had available anyway. Sneaky behavior we thought, trying to get us to pay extra for something they had to give us anyway! But wow, the upgrade was to a fabulous room.

Location was excellent. Room rate was very very expensive considering only city view (no water views) and no reverse cycle airconditioning - it only had a floor cooler. Room was nice and comfortable. Staff were very friendly and welcoming. Enjoyed our stay but seemed expensive compared to the costs friends paid at other hotels in the area.

No satisfactory airconditioning. No restaurant or gym. So facilities are light on. But it was still a lovely hotel in excellent location and we enjoyed our stay

The location of this facility is wonderful. Our room had a waterfront view of the inner harbor with a large size balcony. There were all sorts of water activities to view including seaplanes taking off and landing, water taxies, ferries and sail boats. The view is very nice at night too with the nearby lighted draw bridge and hotels along the shore. Our room was very large with a full kitchen and amenities. Free underground parking is included and pretty much everything is within walking distance. Wouldn't hesitate to book again the next time we visit Victoria.

The facilities do not include an onsite restaurant, pool or workout room which is not a negative for us but is worth mentioning for others who might like to have those services available to them.

A superb suite in the centre of Victoria with wonderful views across the waterfront. Generous space, separate bedroom, full kitchen, coffee machine and kettle, fridge, microwave. Table and chairs and desk. Plenty of power sockets and easy to access. All lights working. Balcony with table and chairs. Two large TVs. Everything very tidy and ordered. Top professional hospitality.

There was nothing whatsoever to not like. No issues arose, everything just perfect.

Wonderful clean waterfront apartment. Amazing view. Great size. Really comfortable beds, sofa & chairs. Great kitchen. Very friendly & helpful staff. Fantastic location.

Having to leave. It was all great.

We were able to walk along the harbor and the activities we wanted to do were easily accessible. The whale watching and seaplane were only 5 minutes away. Red Fish, Blue Fish was also only a 5 minute walk and worth waiting for the fish and chips. When we asked staff about getting to the Butchart Gardens they were able to give us good advice.

Nothing I didn't like. For the future, perhaps staff could suggest activities we should put on our list of things to do upon arrival.

Perfect location and exceptionally clean - everything we could ask for! It was 28-30 degrees outside during our stay and most buildings felt hot and muggy - the A/C installed in our room worked perfectly to keep us cool and we didn’t feel like it was too loud, it was a nice white noise. The staff were lovely too :) Not a bad thing to say about this place

Understated building in the prime location in Victoria. We had a marina view suite and there was always something to watch from the balcony. It was wonderfully quiet, immaculately clean, extremely comfortable and we didn’t want to leave! Wi-Fi excellent too. Laundry machines (CAD$2 each) were efficient. You get 60 mins to dry but took half that.