Most staff ok.Gary on afternoon or pm shift exceptional in talking about what was available in nearby area.Located car rental,stores of interest and a few good restaurants nearby.Didn't need car till latter which gave me time for shorter rental.Will probably use again due to advantageous location.Hotel renovation ok but clean.Room had all amenities I needed.House keeper did exceptional job of cleaning room.

Walking to Broad street a little bit "ghetto"but no problems.Breakfast was good but minimal.

Great price close to downtown. My room was clean and comfortable and the bed has lots of pillows.

Breakfast was very basic. And the coffee was just ok. This hotel is near downtown, but too far to walk to the convention center and riverfront. I walked On my first night and it took 45 min to walk to the convention center and the neighborhood didn’t feel super safe after dark, so I drove The rest of the trip.

We found the hotel excellent- it was recently renovated ( finished in December) everything is NEW! The bed is super comfortable, wonderful bed linen. The room was roomy and the toiletries were very nice , towels nice and plentiful. The staff from check-in to breakfast was super nice. Breakfast offered many choices and the items were replaced quickly when needed. We would highly recommend staying here.

Breakfast was full and fresh. My husband and kids had waffles, eggs, sausage and potatoes. Everything was hot and clean. Staff present to keep refreshing.

We had a king sweet with a pull out couch for our kids. We didn't have a blanket or extra pillows for the bed or towels for everyone readily available. We didn't ask for these items, and im sure they would have provided them if wed reached out.

The hotel was clean, the staff where very friendly and helpful and the room was spacious and well appointed. The hotel was quite close to the city.

Breakfast was fairly basic but what you would expect from this style of US hotel. Whiilst the hotel was close to the city and within a reasonable walk of about 20 minutes. I would not have felt safe walking back after dark.

It was convenient location. Breakfast was good. Just the right amount of options. Room were excellent.

Staff could be more friendly. It seemed they were there to do a job and that was it. No smiles. No welcome No nothing. Morning breakfast guy didn’t say a word and played in his phone. Place could be outstanding with some smiles, good mornings etc.

Location was easy from major highway and was perfect for exploration of Chattanooga. Staff were very helpful and provide an extensive list of evening restaurants in Chattanooga for our stay. Good breakfast selection with plenty of choice and food available. Excellent parking space in good sized car park.

Nothing

I love that it had a washer and dryer; and you pay with quarters or on the app to connect to the washer and dryer. I thought that was pretty cool.

Yall were out of detergent for washing clothes but i understand that it takes while or the products didn't come in. But overall I was able to get some at food city.

Everything was designed with the traveler in mind; extra lighting, easy access switches and plugs, phone charge ports, fridge, etc. Everything was clean and easy to access. It was close to the events that we wanted to see. This may be one of the best rooms that we have ever stayed in. I strongly recommend.

No complaints here.

The bed was comfortable. Everything in the room and the hallways was very clean. Breakfast was good and the breakfast room was spotless (even the chairs were wiped down after the table was cleared).

Couldn't find the front desk attendant when we were checking out. We rang the bell several times, but no one came ..