Was very apprehensive before arrival as such a mixed bag reviews thankfully Everything was great bright and lots of space Pool huge lots of room. And loungers We had one of the best holidays and am so thankful as we really needed it. The hotel is literally 10 min walk if even from absolutely everything. Pls try biggies breakfast place which is simply delicious about 10 min walk also or take the little train

One receptionist nearly destroyed trip with pure rudeness and aggression older lady with glasses disgusted in her behaviour if I'd of been in my own country I would not have tolerated it very unfortunate as everything else was perfect thankfully happened day before we left

Amazing pool and garden area. Lovely food and amazing variety. It was nice to sit outside. I'd go again. Nice lazy holiday.

If you can't sit outside at meal times since it's a bit busy, then you must sit inside and it's a bit of a dungeon basement. Not the best location for a dining room. The hotel is not as central as others and its a 7 minute walk to the sea front - otherwise its next to Lidl and not with the most exotic of views. But then, the hotels in the centre are just not as green as this one or spacious in terms of their pool. One lady at reception was a bit rude. She didn't seem too friendly or welcoming at all. Some of the bar staff resented pouring beers and drinks for eternity and definitely didn't like me as an all inclusive guest constantly returning. Lol! The single beds just need to be roomier and the quilts thicker and heavier. Not as cosy otherwise. The WiFi was rubbish.

Amazing location and friendly personnel. The best part is so food, huge thanks for the great chefs for making delivery meals every day. The hotel is well located, 5 min from the beach. There are supermarkets and restaurants right next to as well. The swimming pool is large, and it is comfortable for swimming.

Maybe add a small gym/workout place for adults.

Everyone working in the this place had I high level of service. The food was very delicious and very variated, even though we where there for 12 days. The location of the hotel was really nice. Not so far away from restaurants, shops and bars but even though with not so much noice. Nice pool area. Nice animation team, did a great job.

The hotel seemed old and worn when you knew that it was a 4 star hotel. Compared with other 4 star hotels. The room and bath room had a good size, but old and worn. The animation information were not working properly.

The apartment we stayed at (room nr. 406) was newly build, everything was new and functional, including the airconditioner. The bed and the sheets are very comfortable we slept really well. The hotel was 10min away from the nearest beach. There is a market just beside the hotel where you can buy cheap products and food. A lot of variety for the breakfast and dinner buffet.

We brought the towels to the beach to be able to dry our body. When we came back to the hotel to take a bath, we wanted dry towels but they said they don't have any dry towels (which i guess, since the cleaner are NOT from the apartmenthotel and they just clean in the morning, but they didn't tell us that). The receptionist are kind of unfriendly in this matter telling us we were not suppose to being the towels anywhere else.

Clean hotel, great location.

The pooltable( biliard) was out of order :D

This is a beautiful and clean hotel with great outside space. The restaurant manager made me feel welcome and the reception staff were helpful.

Perfect location, food. The room was very clear. The staff so kind.

I can't think of anything I didn't like

We liked the room a lot, It's a bedroom with bathroom, a living room, and a balcony of good size. We were lucky to get the view to the swimming pool. It could have a touch of colour to make it visually more attractive but the furniture is discreet and solid. The mattress was too hard for me, but they solved this problem with an over-mattress foam. The swimming pool area was excellent with enough sun loungers and a good towels system. Mauro, the lifeguard, was very helpful, always ready to interact with children. Against my expectation, the food was very good. With had breakfast and dinner (buffet was what is to be expected from a buffet). There was always a good variety of fresh food with several meats, fish and vegetables. Especially for children, which could be difficult, there was always something handy. The half board was good value for money and the restaurant personnell was very attentive and kind. The proximity to the Lidl and Mercadona supermarkets (they both have sockets for charging electric cars) proved very useful.

The entertainment could be better. I do not actively take part in adult's entertainment but for children (I can only judge for older children) it was not so active if I compare to other places I've been to. It was not so easy to find what was on offer and then sometimes what was written did not take place. The WIFI (one of the main criteria for me to book the place), does not work at the pool area. And it did not work during 2 days at all.

The pool area is really good - lots of sun beds within well kept garden areas. Room was a great size and very clean Staff in restaurant were very friendly - good selection of food Hotel about 10 min walk to beach: restaurants - next door to a supermarket

Could only change pool towels Monday Wednesday Friday Most customers were German so hotels catered for this in signage /tv / food etc - this wasn’t a problem for us