My room did not have a hair dryer. I had requested one. They told me someone would bring one but no one ever provided the hair dryer. One other thing, travelling from Europe, my charger did not have the proper plug. I believe the hotel should have one for the few guests that may request it. I have a hotel myself and I make sure I can provide these type of connection to my guests. Everyone of us is so dependent of the internet these days to double check their flight reservation for example. It is not much but it is a nice touch. Anyway that is my personal thought.

Easy and convenient shuttle getting to the airport

The wait for the shuttle from the airport to the hotel was 40 minutes.

Great staff and huge room with comfy bed. A little dated and clearly well used, but very clean and comfortable with everything you could need. When I eventually found the shuttle it was smooth sailing and a great service.

A little hard to find the shuttle bus and I tried to email and contact multiple times via booking .com. And they obviously don't check their messages as could not contact without calling them locally. Which is v expensive when you are calling from a British phone in Houston airport! I tried two weeks before I travelled to get hold of them via email and nothing. Be warned!

Breakfast was very good. The room was quiet and comfortable. Good entertainment TV.

I purchased laundry detergent for whatever that cost was, then tried to use the washing machine. The card system would not accept either of my cards, and the single coin op machine was out of order. So, I had to dispose of an article of clothing as it was soaked in the liquid detergent as I could not pack it with my other dry clothing for my departure that day. Other than that it was a pleasant stay and the location was peaceful and quiet. I've been a long time customer of Marriott and now a Titanium Elite member, so I will likely always choose Marriott Bonvoy for my travels whenever possible.

It's a good clean place to stay.

I requested a hotel shuttle.. none showed up. I asked the manager why and he replied. "They're trying something different. I replied "like making your guest's find their way?" It cost 20 dollars by taxi. so, the savings I'd hoped for did not. I will likely choose another hotel on my next trip. It was not the cost that bothered me.. it was the waiting for 45 minutes before I made my own way. Should remove "airport shuttle provided" from the website.

Great staff who were very helpful and professional. The facilities were well kept, might have been relatively new (it looked that good) and were very wel maintaned, The rooms were very quiet, spacious and comfortable, and had nice heavy curtains to ensure a dark room for sleeping. The lobby area was spacious with a large amount of comforttable seating, and well-lit for reading. The outside common area had a pool with normal pool furniture, an adjacent area with comfortable outside furniture, and a barbeque grill available for guest use also with tables and chairs. Altogether, a very comfortable place to stay. There was no restaurant on site, but it did have a very good breakfast. Ther was a very good restaurant/bar at an adjacent facility. There was ample parking. It was very very conveniently located within a few miles of IAH, but there was no issue with airport noise while we were there.

There was no restaurant onsite. although a few restaurants within a mile or so.

Good location, close to the airport. Large room, clean with good features.

The hotel is hardly seen, specially at night; it does not have a proper entrance and visible name. It looks like a back exit. There is no restaurant available nor are there any walking distance restaurants. The person on the front desk recommended Uber Eats and it turned out that they don’t deliver to the hotel, I got my orders cancelled, reassigned and cancelled again. Breakfast is limited to eggs and sausage, bagels, muffins and yoghurt.

comfy beds staff were friendly and was easy to arrange an airport shuttle clean & spacious room

breakfast was average and not many options - especially being vegetarian - needs more fruit

good sized rooms, friendly staff, quiet location but close to the airport. nice breakfast. staff helped us secure a late check out so we didn’t end up spending a vast amount of time at the airport. would come back

bathrooms are due for a make over

The staff were friendly and helpful. The bed was fresh and comfortable. They had a free shuttle service to the airport.

The air conditioner was cold and on full blast. I placed a towel over and that was enough to be comfortable. The bathtub did not have a working plug so I could not have a bath.