The staff was excellent, they were all extremely kind and helpful. The rooms were the cleanest hotel rooms I have ever stayed at, even the bathrooms. Brew City Coffee in the lobby was delicious and the girl working was extremely kind. And then you have the location.... absolutely amazing! Lake Wawasee is absolutely gorgeous, I would encourage anyone to wake up early just to watch the sunrise above the lake, it was gorgeous! The people who lived around the hotel were always walking or riding bikes and also seemed kind. I had an event at the Event Center and was able to walk from the hotel there, the event center was also amazing, and the staff were fantastic.

I wish I would've stayed in a lake view room, which is my fault not theirs. The room I was in you could see the lake very well, but the lake view rooms were right on the lake.

Gorgeous setting, beautiful flowers, delicious breakfasts, organized delivery of food. Friendly helpful staff, high quality service overall

We used to have access to free kayaks on property. Not available now. Toilets need to be much higher and Need grab bars next to commodes & in bathtub to assist older guests. A few places need new coat of paint on woodwork. Additional wait staff would have been nice for our large group dinner

I think the morning breakfast situation could be fine tuned. Pre-ordered your breakfast to pick up at a specific time. Great idea however there was a huge line because they waited until the people picked up to make their specialized coffee drinks. maybe have a separate window open for people who want more than just coffee. They have their more specialized drinks made.

We grew up on Lake Wawasee but no longer have a home there. Staying at Oakwood allows us to stay on the lake and enjoy all the perks of being there. We still have friends who live on the lake and a lot of people who enjoy the Porch so we like the convenience of being there. Our friends could easily pick us up at the dock for boat rides.

I wish the rooms had balconies.

Breakfast was good and centrally located. The Keurig coffee maker was good.

A microwave in the room would be helpful. Also, our location near the lobby was noisy due to a party that was pretty boisterous. In addition, we were in a room that connected to another and the people in the other room were very loud. Would have preferred a non-connecting room and a little further down the hall.

Very quiet getaway with my wife and thankful for excellent staff that took care of us as we were celebrating us getting me through cancer the next part of my cancer treatment. Also thankful for Paula and Taylor for making this a special stay

I rented a room for myself and my granddaughter. I also rented a conference room for the whole day. When I arrived at 8:10 in the morning, my set-up for the day was in the wrong conference room. The staff on duty that morning (which was different from the staff who originally set-up the room), went to great lengths to have the set-up moved to the correct conference room. The bumble did cause me to be late with my pre-event preparedness, but the room was exceptional and my guests were comfortable and happy all day. Thank you. My granddaughter and I ate lunch and breakfast Sunday morning at the Resort. Fantastic !

The only thing I didn't like was that my set-up was in the wrong conference room when I arrived. But the mistake was taken care of.

The location was near our friend’s home on the lake. We enjoyed going back and forth. The accommodations are comfortable and pleasing.

We are seniors and parking and walking to the hotel-from the hotel parking lot-was dark and could have easily fallen. We used our cell phones as flashlights which wasn’t the best. We will plan to come again, perhaps an annual get-away.

We liked the area the hotel is in. Everything was very clean and well kept. It was very quiet and relaxing.

We found it odd that the coffee bar closes at 3 pm which is the same time as check in.

clean, cheery colors, decor, lighting; helpful, friendly staff; reasonably priced tasty dinners in restaurant. Enjoyed Saturday night live music in restaurant.

No regular replacement of coffee, Kleenex, TP or removal of trash (it seemed like I was expected to pick up these items & drop off my trash ☹️) (Items were delivered to my room upon request)