I slept 9 nights in the hotel....i had big room with big mirror .with bath and wirpool..room was quiet. My .bed was very comfortable.and big ..i had trezor and full fridge..( price was good) .every day the cleaning service cleaned and changed towels and replenished hygiene items...pool was nice with small jacuzzi good for relax ..with bar where you can have drink and food too... was nice surprise for me evening....the singer played the guitar..very nice ❤️👌.. No so much personál speak english..but is always sombody which speak english and can help .. personál is really very good and friendly👍👌.. Breakfest was always fresh and constantly supplemented (.no problém.if you come 15 min beffore 10.00👍.).was diverse and tasty.. Close to the hotel is a lot restaurants.. nice shopping center..5 min walk....place is not dangerous... I felt very comfortable in the hotel and if I visit this place in the future, I will definitely stay here... Thank you for nice tíme..😊 Anna .

Only 1. I missed vegetables at breakfast....

Excellent value for a perfectly located hotel. Staff was extremely helpful and friendly. Great breakfast buffet. Rooms are large and modern.

Beds were a little hard.

Good breakfast, nice staff, good value for a 4 stars hotel.

Wifi in the room did not work.

Dinner is excellent, with a wide variety of meals.... tea served at 5 PM is a nice gesture. Location is great, hotel personnel so kind, easy going and is always wanting to serve guests

the water of the swimming pool has a warm temperature and I prefer it to be cool. It is necessary that desktop computers with printer are offered, i.e., a Business Center or at least an Internet point

Exceptional breakfast, swimming pool, evening tea for everyone, value for money - the place was perfect for visiting waterfalls and other sightseeing.

The system of cleaning rooms was not clear - for three nights, we had no cleaning of our rooms. On the first day, we did not understand that we should press the specific button to have our room cleaned. On the second day, we left for 6h, came back, and the room still was not cleaned. On the third day, we just gave up because the next day we were leaving anyway.

Great location and comfortable atmosphere. The staff was friendly and kind. Some of the staff spoke English and it was very helpful to have that.

We had an extra charge that was not from our room. The staff was able to manage quickly but perhaps the management team could improve their billing system to avoid confusions.

Location

A work colleague stayed there for the same period and got a better price in decolar.com. Booking let me down on this one. You are not doing your job properly and if it keeps like that you will lose a customer.

its was good and nice , all the staff are fine ,

i like every thing but its was one point this time i am fasting and i order them to get my breakfast early like 4:30 , when i noted them at night the morning time whos in the reception he didnt know about this ( it’s happened two times ) but they arrange things to me after that since Carla she is greet

Walking distance from a major Shopping Mall. Staff were very helpful.

Watch out... I reserved two rooms, one double bed for two adults, one with twin beds for my teenage daughters. These were left out of the reservation, and it happened that I reserved two rooms, only for one person each. The hotel told me to cancel my reservation and reserve again, this time for 4 adults, but the reservation was non refundable, within the hour of having been made, therefore I could not get this solved. Booking's assistance for this matter was crap. I ended up solving this with the hotel staff when I arrived.

Staff was awesome, room was very clean. Restaurant was great. There is soft live music at the swimming pool. Water in the pool is pleasantly warm.

Equipment and finishing of the room could be newer. Feels too much humid inside the room.