The staff were all friendly. The room was nice with a balcony that overlooked the fary terminal and dock where a lot of the sail boats/ scooners were and of coarse the ocean. The room looked and smelled clean. There was a TV on the desk with a rolling chair and a nice sitting chair in the corner. The room also has a dorm sized refrigerator and a kereg. Whatever the scent of the deoderizer or cleaning product used smells amazing in the main lobby. Hotel is close to shopping and the ocean, with wonderful views of the boats. Had a pretty good selection for the continental breakfast. Close to several options for food, and most of which were delicious. We really enjoyed our stay and will be happy to stay here again.

The only complaint I would have is that the showers don't have handheld showers. .

The first morning, the breakfast options were very good. We got down there later on the second day and there wasn't much left. The location was great and there were a number of good eating places within walking distance of the hotel. The hotel is directly across Main Street from the Rockland Ferry Terminal, which is very convenient if you were traveling to Vinalhaven, North Haven, or Matinicus.

It was a very nice facility. The only problem we had was that the weather was less than pleasant, though no fault of the hotel. There are several museums not far from the hotel, so we visited those.

loved watching the ferry load and unload. We were Very close to restaurants. it was a very positive experience. loved the kuerig in the room, including that on the web site might be a good idea. I would have brought my own . I love Dark roast decaf coffee! The facility is a funny shape with unexpected angles. Kids were having fun playing hide and seek .. Adorable. staff was helpful and friendly and the Kiosk with goodies had a good variety for those of us who didnt want to venture into the cold wind for dinner.

The breakfast was ok. The decaf coffee was horrible . it tasted like tea. There was a long dark hair in the tub. we are both short white haired people so...

The updated room was spacious, nicely appointed, and very clean; it surely met my needs. The view was lovely, although it was not representative of the photo in the advertisement. The location was a perfect downtown spot that allowed access on foot to all Rockland had to offer, and easy access by car to neighboring locations and sites. A few of the staff members went above and beyond to enhance my experience during my stay, which was truly appreciated.

The parking lot needed work with more clearly delineated parking spots, and more parking in general. Also, while most of staff were professional, showed true hospitality, and were friendly and helpful, some staff members were not; one was downright rude. Some staff training in hospitality will benefit future travelers.

Front desk staff very helpful and quickly booked us in. My daughter was booked through her work as she was there for a class the next morning and I had booked my room so we could make a weekend out of it after her class. Without us even having to ask they put us in adjacent rooms. Rooms were clean and comfortable. Great room for the price and great location as well, within walking distance to restaurants in town.

Turkey bacon at included breakfast. Truly awful. Inedible. Everything else was fine.

Everyone we had an interaction with was friendly. The room was clean and comfortable for our group. We were happily surprised to find out there was a mini fridge and microwave in the room for food if we didn't want to eat out. There was a little balcony and 2 chairs as well for us to sit outside and enjoy the wonderful view.

Slow Elevator but that wasn't a major issue since we mostly took the stairs. Besides that there was really nothing we did not like about our stay.

Room was great. Did not have balcony but still had floor to ceiling window with balcony rail. Liked that bathroom had individual switches so that we did not have to listen to noisy fan while using bathroom. Breakfast was also quite good and staff at reception very friendly. We were able to walk across the street to the Ferry to Vinalhaven. Went without the car. Wonderful trip, passing the Rockland Breakwater and Owl Head Lighthouse and lots of little islands. Very reasonable. $12.50 p.p. Round trip.

When we got there they were tearing up the parking lot in front and paving the next day but not as bad as we expected since they stopped working late afternoon and didn’t start too early in morning.

Location was very convenient in that a very short walk got me to everything I wanted to see or do. The view, across the street from the harbor and the sunrise is quite pleasing. The breakfast is "out of this world." In 50 years of traveling both in work and leisure time I have NEVER had the level of choices and quality of a provided breakfast such as this. The array and display of options was quite surprising as each time one was to look in a different direction, there was more to choose from. It's the nicest surprise I've had in a while.

The party next door. Not sure what they were doing, but they did set off the smoke alarm and had a pesky barking dog. The dog finally got settled down and the alarm subsided and all returned to quiet, settled and as it had been ... nice.

Had a fantastic stay, facilities were great, rooms were clean, location was fantastic but the standout has to be the staff! They could not be more accommodating and always went over and above expectations! Every single staff member was amazing! My brother ended up staying here as well, he mentioned on checkin that it was their honeymoon, while we were at dinner staff rushed up and made towel swans with rose petals for their bed. Incredible! I stayed for 3 nights and was very comfortable!

The hotel, built in the 70s had recently undergone a facelift that was still being completed. The rooms bad been refreshed, and the public spaces updated. Rockland is less jammed with tourists at this time of year than its cousin cities and contributed to a more relaxing experience. The building was right in town and made for easy access to shops, a marvelous art museum and restaurants.

While the room was spacious enough, the bathroom was undersized for easy use. Interior building finish work needs to be quality inspected.