Missy and Andrew (assistant manager) were absolutely amazing and wonderful people. They had great recommendations for things to see and do as well as eat while I was in Tupelo. The door man was polite and had a warm greeting upon arrival and upon leaving for an awards banquet a very sweet compliment.They both had excellent customer service and went well above and beyond. The room was clean and spacious, there were no bugs and the room was quiet and blocked out hallway sounds and neighboring rooms.I was impressed to walk down the hall and see they shampoo the rooms. The Bar had hand crafted unique drinks that were as tastey as they were pretty and reasonably priced.The bar cuts and dries the garnishments for the drinks. The bar area also had board games and areas that you could relax and socialize and enjoy yourself.

Nothing major just minor preferences like No pool or hot tub. The parking lot was a shared area with other location companies.

The staff were incredibly polite and welcoming, and they even offered us some extra supplies during our stay. The receptionist was very helpful and quickly sorted out a bit of confusion with our booking, making the whole process smooth and stress-free. Despite the initial mix-up, we still had a lovely stay. I didn’t try the breakfast, but the cafeteria looked nice. The location was also great, surrounded by plenty of good restaurants, so finding a place to eat was really easy.

Only thing that I was disappointed about was there was no microwave in our room.

The location was great for what I needed. Clean facility. Parking wasn't too far.

I didn't like that when I booked, I was given the option to pay at check in and I accepted that option. The day of my arrival, I received a phone call demanding payment then or they would not hold my room. I said what if you had not reached me? She said I would have lost my room. She explained that this was their (the hotel) policy she didn't know what booking.com's policy was. I just know I would not have been happy to show up and not have a room. The 2 company's need to get together on this and fix that. I could have easily paid up front I just didn't want to get up and get my wallet.

The hotel is really nice and free parking is just across the street. The room was spacious and quiet at the backside of the hotel. We didn't go to the restaurant, though, but it's separate from the hotel, so no breakfast. Elvis Presley's birthplace is close by and we got a voucher from the hotel to visit it for free. There's a small museum, too and the gardens around are very well kept.

When we came back from breakfast the next morning our room access cards didn't work anymore, although it wasn't yet checkout time. The receptionist apologized and unlocked them again for us, so it wasn't a big problem.

Check-in was very quick. The staff was warm and welcoming. The room was very spacious, loved the layout & design. Free bikes to borrow. The fitness center was one of the best I have experienced. Very well equipped. The location was also nice, you could walk downtown. The only things that were subpar, tge water pressure in the shower and we did not like tge restaurant attached to the hotel. The offerings were really out there.

Free parking. Clothes steamer. Front desk staff went "above and beyond." The housekeeping personnel also. Black out curtains were great. Super comfy beds. Actually, except for a few things mentioned in the comments below, we loved our stay and will return. Exceptional hotel. Lovely hotel in a lovely little city.

Could clearly hear neighbor's alarm go off @5:30AM Too loud. Hotel had no control of early morning band warming up and early morning set-up for 5K run outside our window but had we known we could have had another room on other side of bldg instead. More lighting options good too. Clothes steamer nice but iron/board option good offering too. Small roach in bathroom. Mix-up in pending charges on our credit cards. NOT hotel's billing fault. We have copy of receipt. Original bill total was $369.56 divided by 2 @$184.78 each for my sister and I but pending credit card charges differed: $554.40 for one sister and $462.00 on mine. Confusing and alarming. Almost ruined our trip worrying about the outcome.

This was the most enjoyable stay at a hotel that we’ve had in a while. The facilities were top notch, clean, and comfortable, and the staff was friendly and attentive. We loved sitting on the balcony enjoying the breeze and conversation. There’s so much to love about this place; you’ll have to experience it for yourself. For the price range, I haven’t been to any hotel that compares. This place is a must if you’re visiting Tupelo and need a room. My husband and I will definitely stay again!

My only cons are that there was no microwave, the mini fridge was more like a soda cooler, and you have to ask to have your room cleaned if you’re not checking out.

Clean and bright. Great mattresses.

Water pressure in shower is nonexistent. Shower time was twice the normal allotted time for a man and 3 - 4 times the normal allotted time a woman with long thick hair. My daughter filled water bottles in the shower and rinsed with that just to have enough water to remove shampoo and conditioner.

New property, large rooms, friendly staff, centre of Tupelo with a cool bar, lots to like.

Could have a better service outside of restaurant hours. The morning services are very limited, breakfast stops at 9:30, so you can’t get as much as a coffee in the 90 minutes between breakfast ending and checkout. I heard from staff multiple times how the restaurant is run separately from the hotel so they have no say. Multiple staff said it so quickly, suggesting they get customers complaining frequently.

Missy at the front desk was very nice and cordial and was very helpful. The accommodations were very adequate, especially considering the price. It was also simple and easy to find and to maneuver.

The street noise was excessive, especially on Saturday night. This was due to many very loud automobiles speeding up the street in front of the hotel. This only ended at around 11:00 P.M.