Spotlessly clean rooms in a quiet location a 5 minute walk through a park to the superb beachfront - and 10 minutes walk to the train/bus links. The ensuite bathroom was big - makes a change when so many hotels even in this price bracket are the size of shoeboxes. I especially liked the tiny lift - essential after a busy day walking the south west coastal path ! Friendly & efficient management. Highly recommended even for those thinking of staying in nearby Exeter.

staff were all helpful and friendly, room was fine. we were pleased to be able to take our dog with us.

The rooms were immaculate - clean and modern. Plenty of plugs. Nice bathroom, decent size beds and lots of storage. Staff were all very friendly. They had entertainment on Saturday night which were good. The food was excellent as were the cocktails.

Service was a little slow (nothing major though) and parking was an issue. However you can actually park at the imperial hotel which is only a 5 min walk as it has pay as you go parking which is not just for guests. You only get one key card per room.

We booked an overnight stay at the hotel as we had to have our car at a local garage early the next day for some expensive routine maintenance, so we arrived the night before in order to drop it off. To keep the costs down, we opted for "room only" and for one of the cheapest rooms. On arrival and during our stay, all the members of staff were absolutely lovely: friendly, helpful, accommodating. The room was lovely and clean, the en-suite was also large and super-clean. The bed was very comfortable and nice and long for my 6' husband! We had a meal that evening cooked by the Indian chef which was delicious; we had a couple of drinks from the well-stocked bar and were able to eat in there (a lovely room) rather than the restaurant, as we were the only diners that night. We thought that the bar and the food prices were good value too. We decided to eat breakfast elsewhere as the cost of the breakfast was a bit more than we wanted to pay, but I expect it would have been delicious nonetheless. Finally, as we had most of the day to ourselves before picking up our car, we were delighted that the staff allowed us to leave our bags at the hotel until we needed them which meant we didn't have to carry them around all day.

Unfortunately we could hear people in one of the adjacent rooms even when they were talking at normal pitch (either next to us or above - I couldn't really tell) but they stopped talking early enough for when we wanted to sleep. I imagine they could also hear us! However, in the morning we were woken a bit earlier than we would've liked by the fact that they got up at about 6.30am and we could hear all the "bathroom" sounds and them talking!! But for the cost of the room, we felt that was acceptable although next time would probably choose a room that might be a bit quieter; alternatively I should probably take earplugs with me in future to deal with this sort of thing!

The cooked breakfast was freshly cooked and there was a selection of fresh fruit. We sat in the bar for coffee and drinks several times, which was nice and relaxing. An amazing array of drinks! Our first night we chose to eat in the hotel, clients should be aware that the menu is Indian but we had a very tasty meal with gentle spicing.

The water for tea was not always hot but the staff changed it when we asked. At busy times the orders got a bit muddled but we later realised that the charming 2 Italian assistants were on a 2 week training course for learning English, so quite understandable. It might be an idea for the manager to explain this to the guests. The lighting in our bathroom came on and then went off but returned soon afterwards so not a problem.

We had three rooms booked and were upgraded - two had sea views! The location is wonderful, near the seafront, the town and the station. The staff were lovely and I could leave my bags for a few hours after check out. It was clean and reasonably comfortable. My sons had the breakfast and were very happy with it.

It is an old building so there is a limit to how comfortable it can be. We knew this when booking of course so were not disappointed, but this is what prevents higher scores. Also 10am seems a bit too early for check out.

The staff (Nadeem (?) in particular) were very generally very helpful. The breakfast was good. The beds were comfortable. The location was good, close to the restaurants and shops, with a sea view from the upper rooms.

The bar closed too early. It is customary in this grade of hotel for the bar to remain open for residents as long as required. Most nights they wanted to close at 10 pm. We were provided with only two bath towels and a single towel for two people to share. We requested at least a second hand towel and eventually one extra was provided, but removed by the claeaning staff the following day and not replaced. The lift to the bedroom was tiny and barely able to fit two adults and a very small wheelchair. There was no outside space (garden or terrace) although the Manor Gardens opposite were convenient, limited only by the comfort of the wooden park benches,

The location was absolutely amazing the sea view was literally perfect. The staff were incredibly friendly as we were meant to stay on one of the lower floors but without even asking they changed it so we can be in one of the top floors with that great view. The hotel was close to a lot of places and also next to the manor gardens which was hosting an amazing festival there when we arrived

A few of the facilities were either a pain to work or just simply didn’t. The bedside plugs didn’t work on either sides and the keycard to open the door to the room took a few tries every time to get it open to the point we had to have someone come up twice

Quirky small hotel with boutique feel. Nice bar and breakfast areas, lots of art and pictures everywhere. Clean and warm, nice breakfast, very friendly and welcoming staff. Value for money. Very modern bathroom. Nice view out to the sea and coast from window in our room. It is an old building so have to expect some original features such as high ceilings and uneven floors but that adds to the quirky atmosphere. We paid for parking and glad we did as made it really convenient as street parking more challenging depending on time of day. Would stay again.

Can hear some things in adjacent room/s so if in time more soundproofing could be done that would be good. However was quiet when we wanted to sleep so that was fine. I think the hotel is in the process of improving all of the rooms and areas in the hotel but is very acceptable as it is now.

Very friendly and helpful staff. The room was clean and well equipped. Great location and view of park below and sea beyond. Parking was pre-arranged albeit at a cost but provided the convenience of avoiding searching for a spot. There are some great places to eat nearby, in particular Bumble and Bee and Spoken.

It is a well run hotel and value for money. Perhaps as a result there were times such as during meal service or when the bar was busy that the reception desk was not always serviced. It didn't take too long for someone to come along however, and when they did, the service was always very good. I would have liked a fridge in the room just to keep water cool through the night, but this is only a minor observation, everything else was well provided.