The location was good, but it was hard to find on route 46 East. I drove past it once and had to U-Turn and loop around again until I initially found it. Once in the Hotel, it was a very pleasant stay. The front desk employees were extremely pleasant, polite and friendly. Breakfast was nice. The room was perfect for me. Room darkening shades, quiet, very comfortable bed/mattress.

Just two little issues. The elevator button broke both nights that I was there. I saw the technician fix it, then it was broken the exact same way the next night. The other small issue was that the Ice Machine did not work at all. I informed the front desk.

The manager on duty, Erica, was very accommodating and helpful. She called to tell us that we may not be able to get the early check in we requested. She explained the hotel's policy regarding early check in. I told her our reason for needing this service and she said although she could not promise us, she thought that there could possibly be a room available by the time we arrived. She was very courteous. When we arrived, she remembered our conversation and welcomed us with the news that she did have a room ready for us. Erica was wonderful.

We thought there would be a microwave and fridge in the room, so we were disappointed that there was not. However, that is my fault for not paying closer attention to the amenities provided.

EVERYTHING! This is by far the BEST hotel I EVER stayed in - and I stayed in hundreds of hotels all over the US, Canada, Europe and the world! HUGE room with bedroom, work area/office and living area plus kitchenette and very nice bathroom. Free water upon check-in. Don't know if all this is "standard" but I am a Hilton Honors member (didn't actually know that) Great breakfast, too. Like I said: this place made me feel special. A++

Nothing negative at all.

Hot breakfast was very good. We enjoyed the waffles, scrambled eggs, and sausage. Coffee not ideal for our tastes, which means dark roast even in the morning. The man running the breakfast bar was extremely polite and very helpful. When some of the maple syrup ran off the waffle plate, he was very discrete in cleaning it up without in any ey embarrassing us.

Coffee. Like Peet's Major Dickinson blend.

Convenient parking and helpful staff

More comfortable beds. One of the beds in my room sunk in. There were also water marks in the ceiling which did not seem healthy. There could also be better variety and quality for breakfast. The sausages both straight and round tasted cheap.

Great experience, I was treated very well, the receptionists provided excellent service, the room cleaning staff were impeccable every day, the breakfast was 10/10! I want to thank all the team who were part of my excellent stay, I intend to come back more often! I highly recommend it. cleanliness, good beds, very good shower, minibar

I like everything

The place was clean and comfortable.

There were two issues I had. One was the fact that they had work going on to recoat the parking lot but did not have a good place to park. The staff really did not have any idea where we should park, and there was barely hot water. It was warm at best.

Was clean, spacious room. Breakfast was good

One of the receptionist at the front desk was a little curt when I tried to explain my situation about a mistake in the booking of two rooms. When I was leaving to check out, that’s when she decided to be more helpful.

1 - Good Breakfast. 2 - Good location....Only one concern? 3 - Night time Lady at the front desk was very kind and helpful.

Only one concern? There are 2 Hotels from the same Brand...Same name... in this vacinity...so it's confusing to reach at the correct location one booked.

The double queen room was a good size for three of us along with the bathroom. There were plenty of fresh towels and small toiletries so you didn't need to unpack your bags. The room had small cosmetic damages eg. scratches on bathroom furniture but spotlessly clean. There is also free parking onsite and a decent breakfast. The reception team were welcoming and efficient. Overall a really good stopover for Newark airport or Manhattan, I would definitely recommend this hotel.

For cost vs product I don't feel there is anything I can criticize!