Great location for our needs lovely warm welcome from the owner. Room was warm and beds are comfort and clean.

Cleaning wasn’t great. Carpets needed a good vacuum in the room and hall ways. Cobwebs on the ceiling and around the main light in the room. Half empty shower bottle and old soap left on top of the shower unit. Maybe a how to guide for future guests about how things work in the room and we had no milk or spoon in the room to make tea!

Loved the staff the blonde lady that took us to her room (so sorry i didnt get her name) was amazing so helpful. The room was warm comfortable and spotless. I've stayed in other hotels in neath but never stayed full night because I was either cold or it was uncomfortable to sleep. Love the Ives stayed all night and had good sleep. Will deff be staying here everytime I go.

There wasn't anything we didnt like

Everything about this place was amazing I had such a warm welcome from the minute I walked through the door, All staff were exceptional and the landlady Gail, I couldn't ask for anything more. The location, The staff If you are looking for a place that's Comfortable, welcoming, exciting. And you like to feel welcome... this is the place to be I won't be staying anywhere other than here again ( when in Wales that is)

Central location. Very friendly, helpful staff. Room very comfortable

Rooms are above the pub. Didn’t bother us but some people may find it a bit noisy - also noise from pub across the road.

Central location, clean and comfortable, friendly staff, good value. I only have one suggestion and that would be to have coat hooks in the room and towel hooks in the bathroom.

All the staff were friendly and helpful, they gave directions to a safe, free parking area, supplied is with taxi info and even offered to look after our dog while we attended a function.

Nothing anyone can do, but the saniflo system which services the ensuite bathroom was very noisy.

I loved the location of it the room was lovely and the staff where amazing and full of joy plus it’s the only hotel in neath that actually has a good tv with Netflix

N/A

staff were very friendly and did everything they could to help and assist. good value for money

the toilet was very noisy and the unfortunate wasn’t able to watch the tv as there was no remote however the staff did try to look for it just unsuccessful

The staff were amazing and extremely friendly and helpful. Lovely period Inn with modern upto date amenities. Excellent room, very modern very clean.

Nothing

The room was clean, good wifi, friendly staff , comfortable bed, ensuite,

The Airbnb was like a maze. I got lost once trying to get oit